Mastering the medical mindshift in medical care centres: from team wish to reality

Data, facts and instruments on the German health system

What it’s all about

Practice management indicators, the key performance indicators (KPI), make it possible to condense the complexity of practice management in medical care centres, to make the circumstances and interactions of the action areas manageable, to diagnose the performance status, to identify unused performance reserves and to control the management in a targeted manner.

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Managing the medical mindshift: „Trust and track“ instead of „command and control“

IFABS

Data, facts and instruments on the German health system

What it’s all about

The employees are the most important „production factor“ of the medical practice as a service provider. They not only play a central role in the medical care of patients, but are also responsible for the atmosphere of care. A decisive part of the quality and efficiency of a medical practice depends on the know-how, the skills and above all the commitment of the staff. However, the management mentality that has prevailed in medical practices up to now does not do justice to this importance.

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Bad KPI for teamwork? Meeting quality is also causal!

Facts and Figures from the German Health Care System

What it’s all about

The Key Performance Indicators (KPI) for the management area show that hardly any real teams work in medical practices, only groups. Their collaboration, however, lacks essential aspects that ensure the efficiency and productivity of the work. One reason for this is the lack of practice meetings or their poor implementation.

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The terrifying truth about staff management in medical practices

Facts and Figures from the German Health Care System

What it’s all about

One of the big complaints of medical assistants in GP and specialist practices relates to the too little, poor and / or completely missing leadership by the owners. This „leadership insufficiency“ can even be measured and has serious negative consequences for the entire medical practice enterprise.

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