Mastering the medical mindshift: the problem child of organizational quality

Data, facts and instruments on the German health system

What it’s all about

The functionality of the practice organization significantly determines the possibilities of individual patient care, the economic success of the practice and the working conditions of the entire practice team. The results of the IFABS Business Comparison Tracker© for general practice, specialist and dental practice management show that organizational deficits exist in medical practices on a broad level.

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Business intelligence in GP and specialist practices: Every practice owner needs to know these five figures on practice management

Data, facts and instruments on the German health system

What it’s all about

Business intelligence (BI) in a medical practice is an approach to collecting, analyzing and monitoring data to make informed decisions for practice management and patient care. The goal is to gain a better understanding of practice operations and performance to improve the bottom line and optimise patient service. Five indicators GPs and specialists use in particular.

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Toxic Mindsets in Ambulatory Medicine: „Leadership is time consuming.“

Data, facts and instruments on the German health system

What it’s all about

Practice management business comparisons and work analyses show that „leadership-active“ practice owners save an average of twenty days per year in managing their staff compared to their „leadership-passive“ colleagues.

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Performance of medical care centres: Unused performance reserves in teamwork quality

Data, facts and instruments on the German health system

What it’s all about

Practice management indicators, the key performance indicators (KPI), are needed to condense the complexity of practice management in medical care centres, to make the circumstances and interactions of the action areas manageable, to diagnose the performance status, to identify unused performance reserves and to control the management in a targeted manner.

Only those who know the performance data of their practice management can work successfully in the long term, both medically and economically.

This also applies to staff management and cooperation in the form of a „real“ team structure.

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Mindset bugs in GP and specialist practices: „For patient surveys, the school grading scale is best.“

Data, facts and instruments on the German health system

What it’s about

The results from patient surveys in GP and specialist practices often lead to wrong reactions on the part of the practice teams. Two reasons are responsible for this.

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Quality of practice management: A diffusely used term clearly defined

Data, facts and instruments on the German health system

What it is about

In professional publications, seminars and events, the quality of practice management is often mentioned. However, it turns out that it is mostly used as a phrase and lacks a substantive underpinning. Yet the definition is quite simple and pragmatic.

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Outpatient medicine: Do general practitioners and specialists need a priority lane concept for privately insured patients?

Data, facts and instruments on the German health system

What is at stake

Some general practitioners and specialists are convinced that it is not necessary to differentiate between patients with health insurance and those with private health insurance within the scope of the practice management services, even if the quality of medical care is the same. Another part works with priority lane approaches, even if medical professional organisations dispute this fact. How do the results compare?

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Mindset bugs in outpatient medicine: „We work together as a team!“

Data, facts and instruments on the German health system

What it’s all about

The results of the IFABS Practice Management Tracker© show that for the most part there are no „real“ teams working in GP and specialist practices, only groups. As a result, practice owners negligently limit the efficiency and productivity of their operations, reduce the quality of patient care, increase costs and reduce their success. Viewed in aggregate, however, the performance of outpatient medicine as a whole also suffers as a result.

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Family and specialty practices: Targeted for success. A case study

Data, facts and instruments on the German health system

What it’s all about

The complexity of practice management, with its multiple interdependencies among action areas, makes it difficult for practice owners to determine starting points for change, whether to eliminate perceived deficiencies or to develop the practice. The Opportunity Radar© offers a simple solution.

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Toxic mindsets in primary care and specialty practices: „I don’t have time.“

Data, facts and instruments on the German health system

What it’s all about

The results of the IFABS company comparison-Tracker© for general practice, specialist practice and dental practice management make it clear that up to thirty percent of the time resources used in practice operations are wasted completely unnecessarily and that substantial creative freedom exists.

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