Trends in outpatient medicine: Patients still want more intensive physician medication information

Data, facts and instruments on the German health system

What it’s all about

The IFABS Business Comparison Tracker© for general practitioner, specialist and dental practice management also records, among other things, the effects that practice owners achieve with their patient discussions on the impact side of practice management. For many physicians, the results determined here often lead to an almost shocking experience, as they have to recognize how inadequately their consultations are sometimes received by patients.

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Medical practice of the future: Clear scope for effectiveness and efficiency in practice management

Data, facts and instruments on the German health system

What it’s all about

The terms “effectiveness” and “efficiency” are among the almost unethical taboo topics for many established general practitioners and specialists. The young generation of doctors sees things quite differently and has no fear of being touched here, as they operate with a different mindset and have recognised the central importance of the two working principles for their practice management.

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Hidden stumbling blocks of GP and specialist practice management: Misinterpretations in patient surveys

Data, facts and instruments on the German health system

What it’s all about

The results of patient surveys in GP and specialist practices often lead to wrong reactions on the part of the practice teams, because incorrect results lead to wrong conclusions.

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Mastering the medical mindshift: Professionalism in leadership doesn’t cost time

Data, facts and instruments on the German health system

What it’s all about

Practice management business comparisons and work analyses show that “leadership-active” practice owners save an average of twenty days per year in managing their staff compared to their “leadership-passive” colleagues.

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Modern practice management: What information does the Patient Care Quality Score (PCQS) provide to GPs and specialists?

Data, facts and instruments on the German health system

What it is about

When measuring patient satisfaction, only the key performance indicator “Patient Care Quality Score (PCQS)” provides a realistic picture in comparison with classical methods such as school grade scaling.

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Mastering the medical mindshift: The label of “difficult patient” arises mainly from a lack of communication skills

Data, facts and instruments on the German health system

What it’s all about

Every doctor and every medical assistant knows the small negative events that, to a greater or lesser extent, pervade everyday practice. Often they are related to patients who are then labelled “difficult” and with whom this stigma is forever associated. But the assessment is often made hastily and the real problem lies at a completely different level. Being aware of this and taking countermeasures can decisively improve the quality of work.

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Organisation in the doctor’s practice: 50 seconds are not the problem

Data, facts and instruments on the German health system

What it’s all about

In comparison, the creation of an electronic certificate of incapacity to work (eAU) takes 50 seconds more time than processing it via the “classical way”. General practitioners and specialists regard this additional organisational effort as a clear obstacle to their productivity. But the real problem lies somewhere else.

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