The Importance of Soft Skills in Digital Transformation

What it’s all about

In an era defined by rapid technological advances and digital transformation, the value of soft skills is often underestimated. These skills, encompassing human interactions, emotional intelligence, and creative thinking, are crucial for the success of any organization undergoing digital change. Without these soft skills, there’s a risk that digital transformation turns into digital deformation, where technology fails to be effectively utilized to meet human needs and enrich corporate culture. Here are the reasons why soft skills are essential for leaders in digital transformation.

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The underestimated barriers to digitalisation in German medical practices

What it’s all about

Digitalisation in the German healthcare system offers considerable potential for increasing the efficiency and quality of patient care. Nevertheless, the transformation is only progressing slowly, especially in medical practices. This is why there is an intensive debate on how the benefits of digital solutions for outpatient care can be quickly and systematically realised by GPs and specialists. The central starting point here is to overcome the scepticism and reluctance of practice owners by providing targeted information and concrete use cases. However, this attitude is only the tip of the iceberg. However, two fundamental problems remain largely unnoticed, which are an extreme obstacle to effective digitalisation: inadequate organisational and organisational structures and a lack of entrepreneurial skills and knowledge among doctors.

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Outpatient medicine in Germany: The medieval pillory in modern medical practices

What it’s all about

The results from the employee surveys of our practice management comparisons show that around 25% of German GP and specialist practices have a system that is reminiscent of the medieval pillory: practice owners publicly reprimand their employees in front of colleagues and patients when they make mistakes. The reasons for such open criticism may be factually justified, but the procedure is completely unsuitable as a disciplinary measure.

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Best practice guideline for team leaders: Effective and efficient team communication

What it’s all about

For you as a team leader, it is essential to establish and maintain efficient communication within the team. This requires not only the selection of suitable communication tools, but also the understanding and implementation of strategies that improve the flow of information and team dynamics. This checklist from the LEMA programme (Learning Meets Analysis) will help you as a team leader to communicate effectively and efficiently with your team.

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The balancing act between innovation and recklessness in management

What it’s all about

Managers and leaders are constantly faced with the challenge of mastering the balancing act between implementing innovative strategies and the risk of jeopardising existing success through overly risky decisions. This balancing act requires a balanced mixture of visionary thinking, careful planning and risk management. How can a balance be struck and boundaries set to distinguish fruitful innovation from potential recklessness?

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The telephone imposition: Why doctors need to rethink

What it’s all about

At a time when digital innovations form the backbone of efficient business management, the German healthcare system, especially in medical practice communication, often falls short of its potential. A particularly pressing problem is the „telephone imposition“ – a significant burden for both patients and practice staff, which manifests itself in endless queues and the expectation of callbacks.

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Digitalisation of the healthcare system in Germany: Practice management is the key to success

What it’s all about

Like all other players in the healthcare system in Germany, GPs and specialists are also facing a major challenge: digitalisation. However, the widespread reluctance of many practice owners to embrace this transformation is often misinterpreted. It’s not primarily about a rejection of the technology itself, but about a deeper, often unconscious realisation for doctors: current practice management models are reaching their limits and a comprehensive redesign of management is unavoidable.

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Management prepper: Precaution or disloyalty?

What it’s all about

For professional managers, the most important thing is to be flexible and far-sighted. An interesting development in this context is the emergence of so-called „management preppers“ – managers who actively prepare for the end of their employment in a company well in advance, long before such a turn of events is even foreseeable. This phenomenon raises a key question: Is this form of precaution a clever self-protection measure or a sign of disloyalty to the company?

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QuickStart-Guide: Appreciative warnings for employees

What it’s all about

In the modern working world, one of the biggest challenges for managers is how to give employees constructive and respectful warnings. A warning is often necessary to draw attention to problems or misbehaviour in the workplace. But how can this be done in a way that helps employees to improve without diminishing their motivation or self-esteem? This guide offers practical strategies and steps for approaching this sensitive topic professionally and empathetically.

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