Mastering the medical mindshift: The label of „difficult patient“ arises mainly from a lack of communication skills

Data, facts and instruments on the German health system

What it’s all about

Every doctor and every medical assistant knows the small negative events that, to a greater or lesser extent, pervade everyday practice. Often they are related to patients who are then labelled „difficult“ and with whom this stigma is forever associated. But the assessment is often made hastily and the real problem lies at a completely different level. Being aware of this and taking countermeasures can decisively improve the quality of work.

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To be taken seriously: Examples of quality criteria for medical practices from the patient’s point of view

Facts and Figures from the German Health Care System

What it’s all about

Patients‘ perceptions of medical practices and their services have changed considerably in recent years. In this context, the criteria by which quality is assessed have also changed considerably or have been supplemented by new ones. One such criterion from the „Top 10“ is to be taken seriously by the treating doctors.

Weiterlesen „To be taken seriously: Examples of quality criteria for medical practices from the patient’s point of view“