Digitisation of GP and specialist practices: What medical professional associations could do to help progress

Data, facts and instruments on the German health system

What it’s all about

Medical associations and specialist societies comment on the topic of “digitisation” in strategy and concept papers as well as in press releases, but the matter has so far not been included at all or only to a limited extent in the continuing education activities for their members.

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The practice management benchmarking: A new imaging method in ambulatory medicine

Data, facts and instruments on the German health system

What it’s all about

The “classical” medical imaging procedures help physicians to make diagnostic-therapeutic decisions and serve the purpose of monitoring progress. Practice management benchmarking fulfills the same purpose with regard to primary care and specialty physician management with the help of ratios and their presentation.

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Mastering the medical mindshift: The quality of practice management can be objectively determined

Data, facts and instruments on the German health system

What it’s all about

GPs and specialists often assess the quality of their practice management according to subjective criteria or indicators of patient satisfaction. But these benchmarks are far too general, unreliable and do not provide detailed, realistic information about the actual state of affairs. A performance feature of practice management benchmarking is the ability to form ratios and to visualise the entire practice management clearly at a glance. This makes it possible to make a quick and comprehensive assessment of strengths, weaknesses, threats as well as opportunities and to prospectively align the work with goals.

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Teamwork: These insights are essential to the success of a medical practice

Data, facts and instruments on the German health system

What it’s all about

Apart from a smoothly functioning organisation, probably the most important factor for the success of a medical practice is that the medical assistants work together as a team. Unfortunately, however, this setting is only found in very few practices.

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Digitization of the medical practice: Success factor asynchronous patient communication

Data, facts and instruments on the German health system

What it’s all about

The transformation of work in medical practices is predominantly associated with tools and software solutions. However, efficiency and productivity only emerge when these are combined with adapted processes. One example is asynchronous patient communication.

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Medical practice management: Looking to the future with the benchmarking method

Data, facts and instruments on the German health system

What it’s all about

The “secret” of sustainably successful medical practices lies in their stable relationships with patients and in their proactive energy within the business. Owners of such practices succeed in fully activating the potential of their staff and productively inspiring them for the practice’s goals.

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Healthcare: How medical professionals in clinics and practices torpedo patient communication every day with two ill-considered words

What it’s all about

Undiplomatic, clumsy, dismissive, toxic: the phrase “Yes, but…” is probably the most frequently used “killer phrase” in doctor-patient conversations.

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Practice management: GPs and specialists wait years to remove work pressure

Data, facts and instruments on the German health system

What it’s all about

A large proportion of GPs and specialists and their medical assistants complain about the daily work pressure as well as stress and demotivation that result from it. But on average it takes three years before concrete activities are started to put an end to the pressure of suffering. Half an hour of medical working time would be enough.

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