Practice management: GPs and specialists wait years to remove work pressure

Data, facts and instruments on the German health system

What it’s all about

A large proportion of GPs and specialists and their medical assistants complain about the daily work pressure as well as stress and demotivation that result from it. But on average it takes three years before concrete activities are started to put an end to the pressure of suffering. Half an hour of medical working time would be enough.

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Outpatient medicine: Why practice owners wait years to remove work pressure

Data, facts and instruments on the German health system

What it’s all about

A large proportion of GPs and specialists and their medical assistants complain about the daily work pressure as well as stress and demotivation that result from this. But on average it takes three years before concrete activities are started to put an end to the “suffering”. Half an hour of medical working time would be enough.

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Toxic Mindsets in Outpatient Medicine: “This is a difficult patient.”

Data, facts and instruments on the German health system

What it’s about

“Oh no, there’s Mr S. That’s a really difficult person.” These and similar thoughts run through the minds of many medical assistants in their everyday work. The label is given when practice visitors do not abide by rules, cross boundaries or break procedures, when they are annoying and provocative, aggressive and unsympathetic or when they complain.

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GP and specialist practice management: Using key performance indicators (KPIs) to manage teamwork quality

Data, facts and instruments on the German health system

What it’s all about

Doctors who want to improve, develop or realign their practice management need concrete goals as a basis for control. The concept of Key Performance Indicators (KPI) provides the necessary tools.

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Mastering the medical mindshift: the problem child of organizational quality

Data, facts and instruments on the German health system

What it’s all about

The functionality of the practice organization significantly determines the possibilities of individual patient care, the economic success of the practice and the working conditions of the entire practice team. The results of the IFABS Business Comparison Tracker© for general practice, specialist and dental practice management show that organizational deficits exist in medical practices on a broad level.

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Business intelligence in GP and specialist practices: Every practice owner needs to know these five figures on practice management

Data, facts and instruments on the German health system

What it’s all about

Business intelligence (BI) in a medical practice is an approach to collecting, analyzing and monitoring data to make informed decisions for practice management and patient care. The goal is to gain a better understanding of practice operations and performance to improve the bottom line and optimise patient service. Five indicators GPs and specialists use in particular.

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Toxic Mindsets in Ambulatory Medicine: “Leadership is time consuming.”

Data, facts and instruments on the German health system

What it’s all about

Practice management business comparisons and work analyses show that “leadership-active” practice owners save an average of twenty days per year in managing their staff compared to their “leadership-passive” colleagues.

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Performance of medical care centres: Unused performance reserves in teamwork quality

Data, facts and instruments on the German health system

What it’s all about

Practice management indicators, the key performance indicators (KPI), are needed to condense the complexity of practice management in medical care centres, to make the circumstances and interactions of the action areas manageable, to diagnose the performance status, to identify unused performance reserves and to control the management in a targeted manner.

Only those who know the performance data of their practice management can work successfully in the long term, both medically and economically.

This also applies to staff management and cooperation in the form of a “real” team structure.

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