Trends in outpatient medicine: Patients still want more intensive physician medication information

Data, facts and instruments on the German health system

What it’s all about

The IFABS Business Comparison Tracker© for general practitioner, specialist and dental practice management also records, among other things, the effects that practice owners achieve with their patient discussions on the impact side of practice management. For many physicians, the results determined here often lead to an almost shocking experience, as they have to recognize how inadequately their consultations are sometimes received by patients.

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Hidden stumbling blocks of GP and specialist practice management: Misinterpretations in patient surveys

Data, facts and instruments on the German health system

What it’s all about

The results of patient surveys in GP and specialist practices often lead to wrong reactions on the part of the practice teams, because incorrect results lead to wrong conclusions.

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Mastering the medical mindshift: Professionalism in leadership doesn’t cost time

Data, facts and instruments on the German health system

What it’s all about

Practice management business comparisons and work analyses show that “leadership-active” practice owners save an average of twenty days per year in managing their staff compared to their “leadership-passive” colleagues.

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Modern practice management: What information does the Patient Care Quality Score (PCQS) provide to GPs and specialists?

Data, facts and instruments on the German health system

What it is about

When measuring patient satisfaction, only the key performance indicator “Patient Care Quality Score (PCQS)” provides a realistic picture in comparison with classical methods such as school grade scaling.

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Mastering the medical mindshift: Being busy has nothing to do with efficiency and productivity

Data, facts and instruments on the German health system

What it’s all about

Work pressure, stress and demotivation: in many GP and specialist practices, these sensations are daily routine. But this does not have to be the case.

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Practice management: Achieving your goals with key figures

Data, facts and instruments on the German health system

What it’s all about

Smoothly functioning practice management is the central starting point for achieving all conceivable practice goals: reducing work pressure, increasing efficiency and productivity, further improving patient satisfaction, increasing success or securing the future. But how do practice owners succeed in aligning their management in this way, even in the context of dynamically changing working conditions?

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Mastering the medical mindshift: The anti-Eris strategy

Data, facts and instruments on the German health system

What it’s about

Conflicts between medical professionals have fundamentally destructive effects on the quality of care and work of GP and specialist practices and are detrimental to the overall success of the practice, especially if they remain unresolved for a longer period of time. The entrepreneurial owners of high-performance practices (HPPs) therefore see conflict prevention and curation as their personal task and take care of the issue professionally, both preventively and curatively. With them, Eris, the goddess of conflict in Greek mythology, has little chance of success.

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Mastering the medical mindshift: Why leadership is so important

Data, facts and instruments on the German health system

What it’s all about

Many established practice owners are convinced that, due to their size, they do not need any special leadership measures, since the interaction of the staff results natively from the tasks to be done and the staff already know how to help themselves when problems and questions arise. A serious mistake.

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