Digitisation: The benefit profile of digital voice assistants as a telephone replacement

Data, facts and instruments on the German health system

What it’s about

As initial experience shows, work in GP and specialist practices benefits noticeably in several respects and especially in day-to-day business from the use of digital voice assistants instead of the conventional telephone.

Continue reading “Digitisation: The benefit profile of digital voice assistants as a telephone replacement”

Digitisation of outpatient medicine: The mainstream is misleading

Data, facts and instruments on the German health system

What it’s all about

Digitisation in the outpatient sector continues to be slow, mainly due to a limiting definition on the physician side. Medical associations talk about digitalisation, but mainly refer to the telematics infrastructure (TI) and some accompanying aspects such as digital anamnesis and DTx.

Continue reading “Digitisation of outpatient medicine: The mainstream is misleading”

Outpatient care: Clear need to catch up on effectiveness and efficiency of practice management

Data, facts and instruments on the German health system

What it’s all about

In today’s world, effectiveness and efficiency are important factors for a successful medical practice. While many established general practitioners and specialists often avoid these topics, the younger generation of physicians recognises their central importance for sustainable and patient-centred practice management. Effectiveness refers to the achievement of goals, while efficiency means that the goal is reached with as little effort as possible.

Continue reading “Outpatient care: Clear need to catch up on effectiveness and efficiency of practice management”

Successful practice management: Why the best practice standard is indispensable here

What it’s all about

For general practitioners and specialists, it is not only important to follow guidelines, rules and best practices with regard to their medical activities, but also in the design of practice management. Here, the Best Practice Standard describes all instruments, regulations and behaviour for a smoothly functioning practice.

Continue reading “Successful practice management: Why the best practice standard is indispensable here”

Mastering the medical mindshift: Why it’s so important to have a smoothly running practice organization

Data, facts and instruments on the German health system

What it’s all about

Practice teams are faced with the conflicting demands of their own performance, the legal and professional framework, patient requirements, social trends and economic goals. The key factor in achieving a balance in this context is the organization of the practice.

Continue reading “Mastering the medical mindshift: Why it’s so important to have a smoothly running practice organization”

Digitisation of GP and specialist practices: The curse of inaction

Data, facts and instruments on the German health system

What it’s all about

The current plans of the Federal Ministry of Health for the digitalisation of the health care system will put many GPs and specialists under pressure. The reason for this will not be the digitisation itself and possible mishaps, but the misalignment of the practice’s internal processes.

Continue reading “Digitisation of GP and specialist practices: The curse of inaction”

GP and specialist practice management: Using key performance indicators (KPIs) to manage teamwork quality

Data, facts and instruments on the German health system

What it’s all about

Doctors who want to improve, develop or realign their practice management need concrete goals as a basis for control. The concept of Key Performance Indicators (KPI) provides the necessary tools.

Continue reading “GP and specialist practice management: Using key performance indicators (KPIs) to manage teamwork quality”

Mastering the medical mindshift: deficits in practice organisation are primarily a problem of personnel management

Data, facts and instruments on the German health system

What it’s all about

Excessive waiting times, uncoordinated procedures, poor telephone accessibility, hectic consultations with doctors – deficits in practice organisation are the number one point of criticism when patients are asked about their satisfaction with medical practices. are asked. Doctors and staff are also negatively affected. About 2/3 of the problems identified in practice analyses come from the area of organisational design. Doctors and their staff also suffer from this stress, anger and demotivation are the consequences of unresolved organisational deficits.

Continue reading “Mastering the medical mindshift: deficits in practice organisation are primarily a problem of personnel management”

Mastering the medical mindshift: Professional practice management is always business-based

Data, facts and instruments on the German health system

What it’s all about

Physicians in private practice have a distant to negative relationship to the term “business management”. Ignorance and prejudice are mainly responsible for this. But this attitude means that important tools that can acutely improve patient care, ensure the flexibility needed for transformation in the medium term and secure the success of the practice in the long term are not used.

Continue reading “Mastering the medical mindshift: Professional practice management is always business-based”