Best practice guideline for team leaders: Effective and efficient team communication

What it’s all about

For you as a team leader, it is essential to establish and maintain efficient communication within the team. This requires not only the selection of suitable communication tools, but also the understanding and implementation of strategies that improve the flow of information and team dynamics. This checklist from the LEMA programme (Learning Meets Analysis) will help you as a team leader to communicate effectively and efficiently with your team.

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LeadNeglection: Wenn es einen Führerschein für Mitarbeiterführung gäbe, würden die meisten Ärzte die Prüfung nicht bestehen

Worum es geht

Bei der Durchsicht der Resultate aus Querschnittsanalysen unserer Untersuchungen im Rahmen des Praxismanagement-Benchmarking fallen mir immer wieder herausragende Einzelaspekte auf, die sich symptomatisch bereits in den Einzelanalysen zeigen, deren Tragweite für das Gesundheitswesen aber erst in ihrer aggregierten Gesamtheit wirklich deutlich wird. Ein Beispiel hierzu ist die Best Practice-Umsetzung, oder besser: Nicht-Umsetzung („LeadNeglection“) im Praxismanagement-Aktionsbereich „Mitarbeiterführung“.

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The balancing act between innovation and recklessness in management

What it’s all about

Managers and leaders are constantly faced with the challenge of mastering the balancing act between implementing innovative strategies and the risk of jeopardising existing success through overly risky decisions. This balancing act requires a balanced mixture of visionary thinking, careful planning and risk management. How can a balance be struck and boundaries set to distinguish fruitful innovation from potential recklessness?

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Managementography: The future of team leadership – balancing flexibility and uniformity

What it’s all about

One of the key challenges for team leaders is to find a balance between uniformity and flexibility. The image of a row of identical-looking mannequins in different business attire serves as an apt metaphor for this challenge. The mannequins represent the team members, whose uniformity suggests a homogeneous group at first glance. However, the differences in their clothing symbolise the individual strengths and skills that each person brings to the team.

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The telephone imposition: Why doctors need to rethink

What it’s all about

At a time when digital innovations form the backbone of efficient business management, the German healthcare system, especially in medical practice communication, often falls short of its potential. A particularly pressing problem is the “telephone imposition” – a significant burden for both patients and practice staff, which manifests itself in endless queues and the expectation of callbacks.

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Benchmarking und Praxismanagement-Qualität

Die validierte Leitlinie des Best Practice-Standards beschreibt für das Praxismanagement in haus- und fachärztlich tätigen Praxisbetrieben alle Regelungen, Instrumente und Verhaltensweisen, die in den Aktionsbereichen der Praxisführung, von der Planung über Marktforschung, Organisation, Führung, Patientenbetreuung und Marketing bis zum Controlling, für eine auch unter wechselnden Anforderungen reibungslos funktionierende Arbeit UNERLÄSSLICH sind.

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Digitalisation of the healthcare system in Germany: Practice management is the key to success

What it’s all about

Like all other players in the healthcare system in Germany, GPs and specialists are also facing a major challenge: digitalisation. However, the widespread reluctance of many practice owners to embrace this transformation is often misinterpreted. It’s not primarily about a rejection of the technology itself, but about a deeper, often unconscious realisation for doctors: current practice management models are reaching their limits and a comprehensive redesign of management is unavoidable.

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Management prepper: Precaution or disloyalty?

What it’s all about

For professional managers, the most important thing is to be flexible and far-sighted. An interesting development in this context is the emergence of so-called “management preppers” – managers who actively prepare for the end of their employment in a company well in advance, long before such a turn of events is even foreseeable. This phenomenon raises a key question: Is this form of precaution a clever self-protection measure or a sign of disloyalty to the company?

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