The consequences of the metricnorance of German GPs and specialists

What it’s all about

GPs and specialists in Germany traditionally have a distanced or even hostile attitude towards business management methods and instruments. In this context, there is also talk of “metricnorance”, formed from the words “metric” and “ignorance”. The term refers to the ignorance or deliberate disregard of important metrics that provide insights into what is happening in practice. In doing so, they overlook the immense potential for analysis and organisation that they are foregoing and which could help them to drastically improve not only the quality of their patient care, but also their own working conditions. The following example describes what practice owners are foregoing with a metricnorance mindset.

Continue reading “The consequences of the metricnorance of German GPs and specialists” →

Instant Sparks for Leaders: Why evolution beats revolution in transformations

What it’s about

Leaders are constantly faced with the challenge of transforming their teams and organisations to meet changing market demands, integrate technological innovations or increase efficiency and productivity. The central question is: is it better to achieve this transformation through a gradual, evolutionary method or through an abrupt, revolutionary change?

Continue reading “Instant Sparks for Leaders: Why evolution beats revolution in transformations” →

The limits of emotional marketing: How personal self-presentations negatively influence the charisma of competence and the acquisition of new customers

What it’s all about

Emotional marketing has become a central element in the communication of entrepreneurs on social media. Especially on platforms such as LinkedIn, which promote professional networks and business relationships, start-up founders try to show closeness and authenticity through personal self-presentations. But where is the line between authenticity and losing the aura of competence?

Continue reading “The limits of emotional marketing: How personal self-presentations negatively influence the charisma of competence and the acquisition of new customers” →

The art of efficient instructions: 4 communication tips for managers

What it’s all about

Managers face the daily challenge of giving their employees clear, precise, understandable and motivating instructions. This is not only crucial for the efficiency and productivity of the team, but also for the satisfaction and commitment of employees. In this article, we explain how managers can formulate effective instructions that achieve these goals.

Continue reading “The art of efficient instructions: 4 communication tips for managers” →

Outpatient medicine in Germany and the psychology of opportunity costs

What it is about

The concept of opportunity costs is often understood as a purely economic principle that forms the basis for economic decisions through calculations and comparisons. However, a deeper look shows that it is also a basic mental attitude that extends far beyond the field of business administration and is deeply embedded in the psychology of human decision-making behaviour.

Continue reading “Outpatient medicine in Germany and the psychology of opportunity costs” →

Management training: The eternal cycle of repeating mistakes

What it’s all about

For decades, countless specialist books, seminars, workshops and coaching sessions have provided managers with the tools and assistance they need to lead their teams optimally, organise work structures and processes efficiently and manage their time and themselves better. Nevertheless, it is striking that the same mistakes occur again and again in management practice. Why is that? This discrepancy between theory and practice is a complex phenomenon that requires deeper insights into human behaviour, organisational structures and cultural dynamics. This article explores the main reasons for this recurring pattern.

Continue reading “Management training: The eternal cycle of repeating mistakes” →

How managers communicate efficiently with their team

What it’s all about

The efficiency of communication processes within a team of employees is a key factor in the success of an organisation. Managers play a crucial role in ensuring that communication not only takes place, but is also effective and efficient. But how can they check and organise this? This article highlights the relevant criteria for this.

Continue reading “How managers communicate efficiently with their team” →

Leaderwreck instead of leadership: The 5 key mistakes German GPs and specialists make in their role as team leaders

What it’s all about

The results of benchmarking studies on practice management show clear deficits among German GPs and specialists when it comes to leading their staff. This article highlights the five most common mistakes and explains the underlying psychological mechanisms.

Continue reading “Leaderwreck instead of leadership: The 5 key mistakes German GPs and specialists make in their role as team leaders” →

Self-doubt in managers: Understanding, effects and solutions

What it’s all about

Managers are under constant scrutiny and immense pressure as they are expected to lead their teams effectively, make strategic decisions and consistently deliver high performance. Despite their often impressive skills and achievements, they are not immune to self-doubt. These doubts can significantly impact both their own effectiveness and that of their team. This article explores the origins of self-doubt in leaders, highlights its negative effects and outlines effective strategies to overcome it.

Continue reading “Self-doubt in managers: Understanding, effects and solutions” →

Outpatient care of the future in Germany: Not without business knowledge

What it’s all about

Doctors in private practice have a distant to negative relationship with the term “business management”. This is mainly due to ignorance and prejudice. However, this attitude means that important tools that can improve patient care, guarantee the flexibility required for transformation in the medium term and ensure the long-term success of the practice are not utilised.

Continue reading “Outpatient care of the future in Germany: Not without business knowledge” →