Digitalization in German medical practices: Often built on sand

What it’s all about

Practice management comparisons show that German GPs and specialists who introduce digital solutions in their practices are dissatisfied with the effects. Some even complain that, contrary to expectations, this even leads to a permanent increase in workload. The reason for this is the under-appreciated phenomenon of the digital readiness gap.

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Teamwork: Why mental health is so important

What it’s all about

Team mental health is a broad term that describes the mental and emotional state of the members of a team. It refers to overall well-being, the ability to manage stress, work effectively and maintain productive, positive relationships in the workplace. The mental health of a team influences both the individual wellbeing of team members and the overall performance and working atmosphere within the group.

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Outpatient medicine in Germany: The appearance of efficiency vs. the reality of practice management

The elegant ship as a symbol of perfection

On the cover picture we see two contrasting images: On the one hand, an elegant, snow-white passenger ship on a sales brochure and, on the other, a run-down, oily ship’s engine. The ship represents the appearance of perfection and efficiency. It stands for the image that many German doctors have or would like to have of their practice – clean, smoothly functioning and attractive to patients.

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The negative consequences of a manager’s inability to prioritise for the team and teamwork

What it’s all about

In management, a priority is the categorisation of tasks, projects or goals according to their importance and urgency in order to use resources and time efficiently and achieve strategic company goals. Prioritisation helps managers to focus on the key activities that make the greatest contribution to the success of the company. The ability to prioritise is therefore a key skill for every manager. If this ability is lacking, it has far-reaching negative consequences for the entire team and teamwork. These effects are not only felt on an individual level, but also influence the overall dynamics and productivity of the team.

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How ecophobia is hindering the development of outpatient medicine in Germany

What it’s all about

The German healthcare system, particularly in the area of doctors in private practice, is undergoing rapid change, driven by digitalisation, regulatory changes and changing patient expectations. Against this backdrop, GPs and specialists are faced with the question of how they can align their practice management with change in the short, medium and long term in such a way that they retain active control over the organisation of their practice work and do not become “victims” of the changes. The strategy required for this is entrepreneurial practice management in the form of professionally implemented best practice practice management. However, the reality of implementing this approach in German medical practices has so far been very limited; one even has to speak of a kind of “ecophobia”, a fear or strong aversion to dealing with economic and management issues of one’s own practice management.

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Outpatient medicine in Germany: GPs and specialists forgo the inspiring and activating effects of practice management KPIs

What it’s all about

The knowledge and use of key performance indicators (KPIs) is of central importance for efficient and sustainably flexible practice management. However, many doctors in private practice in Germany fail to deal with these key performance indicators and, as a result, miss out on numerous inspiring and activating effects.

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Team leader in sales: Overcoming the Vendolead discrepancy

What it’s all about

Many team leaders in sales are characterised by outstanding sales skills, but reach their limits as managers. The word “vendo” comes from the Latin “vendere”, which means to sell, and “lead” from the English term for leadership. The transition from a top salesperson to an inspiring leader often requires a realignment of skills and perspectives. This is easier if you make a direct analogy with proven sales techniques, demonstrated by conducting feedback conversations.

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Strategic thinking: The key to professional and sustainable leadership

What it’s all about

Strategic thinking is a skill that goes far beyond day-to-day decision-making. It is the ability to define long-term goals and develop a path to achieve those goals by considering current trends, future challenges and potential opportunities. In management, strategic thinking means that leaders are able to anticipate the future of their organisation, develop plans and shape those plans to be flexible enough to respond to changes in the environment. Unfortunately, many leaders lack this essential skill, which can have significant detrimental effects on their teams and their area of responsibility.

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Digitalization of outpatient medicine in Germany: Digital dissenters among GPs and specialists do not take these facts into account

What it’s all about

The digitalization of the healthcare system has gained rapid momentum in recent years, and patients increasingly expect doctors in private practice to offer professional digital solutions for their diagnostic and therapeutic options as well as service offerings. This expectation is not just a result of technological advances, but is deeply rooted in human psychology, a fact that the digital dissenters among practice owners do not take into account.

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