How managers can decide whether they should intervene in team conflicts

What it’s about

Conflict within a team is inevitable and can present both challenges and opportunities for growth and improvement. For managers, it is important to know when to intervene and when it is better to allow employees to resolve conflicts themselves. This decision requires a keen sense of various criteria, which are explained below.

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De-escalating communication: The key to efficient conflict resolution for managers

What it’s all about

Communication plays a central role in the modern working world, especially for managers. One particular form, de-escalating communication, has proven to be particularly effective in resolving conflicts and reducing tensions. But what is meant by this term, what are the benefits of the principle and what tools are needed?

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Early indicators of impending team conflicts: A guide for managers

What it’s all about

Teams are at the heart of productive companies. Cohesion and efficient cooperation within this form of collaboration is crucial for success. Managers are therefore faced with the challenge of not only adequately managing the performance of their teams, but also recognising and resolving potential conflicts at an early stage. Early indicators play a central role here. These indicators, which are often subtle and difficult to recognise, can give managers valuable clues that a conflict could seriously jeopardise the team structure.

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