Key performance analysis of self-pay services: What they fail at and what GPs and specialists would need to change

Facts and Figures from the German Health Care System

What it’s all about

GPs and specialists use the offer of self-pay services to secure or expand their entrepreneurial freedom and to increase the attractiveness of their practice offer. In practice, however, only two out of ten practice owners who enthusiastically start with self-payer work are also economically successful with this form of offer after the introductory phase.

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Teamwork in the medical practice: The stumbling blocks

Facts and Figures from the German Health Care System

What it’s all about

Teamwork offers practice owners, staff and patients a multitude of advantages. However, only very few GP and specialist practices have „real“ teams. This article describes which problems of everyday practice lead to this from the perspective of medical assistants and which implications can be derived for practice management.

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