Tag: outpatient

Mastering the medical mindshift: Leadership as a success factor

Data, facts and instruments on the German health system

What it’s all about

Factors that are decisive for the performance quality of a general practitioner or specialist practice, such as the commitment of the staff, their efficiency and productivity or the degree of patient orientation, are largely determined by the professionalism of the leadership. However, it is precisely in this important area of action that most practice owners weaken.

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Medical Mindshifting: The Success Principle of “Entrepreneurial Practice Management

Data, facts and instruments on the German health system

What it’s all about

“I am a doctor, not a businessman!”: doctors in private practice have an extremely distant relationship to the term “business management”. This is mainly due to a profound misunderstanding, as most associate it solely with financial management (“…my tax consultant will take care of that…”), a primarily monetarily motivated medicine and / or demands for a rigorous economisation of the health care system. But the reality is different.

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Medical Mindshift: Avoid ineffective salami optimisations

What it’s all about

Most practice teams have been working for many years with the structures and processes they once established years ago. But many arrangements no longer fit the requirements. If problems become too big, mostly only symptom-oriented adjustments are made without looking at the system as a whole. In order to be able to act sustainably, general practitioners and specialists therefore need feedback on the quality of their practice management. A simple procedure helps.

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Mastering the medical mindshift: Up to a third of working time is wasted

Data, facts and instruments on the German health system

What it’s all about

Efficiency and productivity are – as practice management comparisons and work analyses show – only sub-standard in many GP and specialist practices due to misalignments in practice management.

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Professional, easy to implement and success-determining: The Teamwork Assessment for GP and Specialist Practices

Data, facts and instruments on the German health system

What it’s all about

Agile and team-based practice management enables medical practices to meet the changes and challenges of health care with confidence. But unfortunately, real teams work in very few practices.

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Mindshifting: why GPs and specialists need to focus more on the quality of practice organisation

Data, facts and instruments on the German health system

What it’s all about

Patients judge poor organisation as incompetence of the practice team, because well-functioning processes are expected to the same extent as good medicine. But in reality, the expectation is disappointed.

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Mastering the medical mindshift: Why a quality of care assessment is preferable to patient surveys

Data, facts and instruments on the German health system

What it’s all about

The “classic” patient survey is not able to provide teams in GP and specialist practices with realistic insights into the satisfaction of their practice visitors. Only an assessment of practice performance with eight building blocks, which can be carried out just as easily, provides the insights needed.

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The sore point: assessing the relationship of waiting time and talk time in GP and specialist practices

Data, facts and instruments on the German health system

What it is about

The “classic” view in patient satisfaction surveys is to look at the survey characteristics in isolation. But an analysis that is supposed to depict the reality of impressions must also take into account effect relationships.

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Reducing workload for general practitioners and specialists: 10 questions and answers on the practice management comparison©

Data, facts and instruments on the German health system

Why is practice management so important?

The term “practice management” refers to the totality of all regulations, instruments, measures and behaviour,

  • which are used in the action areas of planning, organisation, market research, leadership and cooperation, time and self-management, patient management, marketing and financial management of medical practices of all disciplines and
  • whose interaction guarantees the operation of the practice.

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