Facts and figures on the German health care system.
What it is about
Routines are working methods within the practice management that help doctors and medical assistants to manage their tasks in a targeted and adequate way with the least possible effort in view of scarce resources. But in most practices they are more of a danger.
Helpers in everyday life
Routines are proven procedures that make work easier because you no longer have to think about how to do them, everything works more or less automatically. In this way, routines have a positive effect on efficiency, productivity and also motivation, especially when the work pressure is high.
The dark side
However, routines also have a decisive disadvantage, which is not so much due to the routines themselves as to the users: they are too seldom checked for their raison d’être and sustainability. Routines that are no longer up to date worsen the work situation, but this process takes place insidiously and unnoticed.
How can routines be checked?
Since work in a GP or specialist practice is based on a large number of routines, it is difficult to identify and analyse them in detail. The easiest way is therefore to examine the entire practice management to see to what extent the best practice standard is implemented. It includes all instruments, behaviours and regulations necessary for a smoothly functioning operation. The more comprehensively the standard is applied, the fewer routines exist that are unsuitable, i.e. unproductive and inefficient.
The Routines Check
The appropriate method for this is to carry out a Practice Management Comparison©. It contrasts the practised management of a practice with the best practice standard, determines the degree of implementation and concretely identifies all necessary changes. The analysis, which can be carried out without the need for an on-site consultant, is available online