Angewandte Betriebswirtschaftslehre im Gesundheitswesen – Mastering the medical mindshift
Data, facts and instruments on the German health system
Only about 10% (!!!) of doctors and dentists give their staff professional feedback on their performance. At the same time, however, most staff want exactly this reflection of their work.
Weiterlesen „Toxic Mindsets in Outpatient Medicine: „If I don’t say anything, everything is ok!““
Data, facts and instruments on the German health system
Two-thirds of medical and dental assistants complain of little to no appreciation of their work by practice owners. More than salary, this very behavior increases motivation, commitment and loyalty to the practice.
Weiterlesen „Toxic Mindsets in Ambulatory Medicine: „Employees are only interested in salary!““
Data, facts and instruments on the German health system
This question is relevant to every practice owner: what makes my team tick? The easiest way to answer the question is with the Practice Management Comparison’s Team Member Typology.
Weiterlesen „Visualizing practice management: what makes my team tick?“
Data, facts and instruments on the German health system
The functionality of the practice organization significantly determines the possibilities of individual patient care, the economic success of the practice and the working conditions of the entire practice team. The results of the IFABS Business Comparison Tracker© for general practice, specialist and dental practice management show that organizational deficits exist in medical practices on a broad level.
Weiterlesen „Mastering the medical mindshift: the problem child of organizational quality“
Data, facts and instruments on the German health system
Business intelligence (BI) in a medical practice is an approach to collecting, analyzing and monitoring data to make informed decisions for practice management and patient care. The goal is to gain a better understanding of practice operations and performance to improve the bottom line and optimise patient service. Five indicators GPs and specialists use in particular.
Data, facts and instruments on the German health system
Practice management indicators, the key performance indicators (KPI), are needed to condense the complexity of practice management in medical care centres, to make the circumstances and interactions of the action areas manageable, to diagnose the performance status, to identify unused performance reserves and to control the management in a targeted manner.
Only those who know the performance data of their practice management can work successfully in the long term, both medically and economically.
This also applies to staff management and cooperation in the form of a „real“ team structure.
Weiterlesen „Performance of medical care centres: Unused performance reserves in teamwork quality“
Data, facts and instruments on the German health system
In professional publications, seminars and events, the quality of practice management is often mentioned. However, it turns out that it is mostly used as a phrase and lacks a substantive underpinning. Yet the definition is quite simple and pragmatic.
Weiterlesen „Quality of practice management: A diffusely used term clearly defined“
Data, facts and instruments on the German health system
Some general practitioners and specialists are convinced that it is not necessary to differentiate between patients with health insurance and those with private health insurance within the scope of the practice management services, even if the quality of medical care is the same. Another part works with priority lane approaches, even if medical professional organisations dispute this fact. How do the results compare?
Digital health apps have been performing extremely poorly since their introduction. The root cause analysis shows that two mindset bugs, supplemented by two other „craft“ errors, torpedo substantial dissemination.
Weiterlesen „Digital health apps: How two mindset bugs and two consultation errors hinder their use“
Data, facts and instruments on the German health system
The results of the IFABS Practice Management Tracker© show that for the most part there are no „real“ teams working in GP and specialist practices, only groups. As a result, practice owners negligently limit the efficiency and productivity of their operations, reduce the quality of patient care, increase costs and reduce their success. Viewed in aggregate, however, the performance of outpatient medicine as a whole also suffers as a result.
Weiterlesen „Mindset bugs in outpatient medicine: „We work together as a team!““
UP: Unlocking Potentials 