What it’s all about
The demands that patients place on physiotherapy care have changed significantly in recent years. This can be seen, among other things, in the fact that today – unlike just a few years ago – practice visitors talk about „ambience“, „service“ and „customer friendliness“ in connection with physiotherapy practices. The desire for digital services such as online appointments is also increasing.
A free white paper describes how to elicit these requirements for one’s own practice quickly, easily and realistically and how to use patient consultations as small business analyses.