Rethinking: Feedforward – The Key to Future-Oriented Leadership

A Rethinking Impulse by Klaus-Dieter Thill

What is Feedforward?

In the realm of modern leadership, certain terms illuminate the very essence of communication and developmental processes. One such term is “Feedforward.” Unlike the traditional feedback mechanism, Feedforward is firmly focused on the future rather than on the past. It provides leaders with a widened perspective, enabling them to concentrate on growth potential and constructive suggestions for action, rather than simply evaluating past performance. Here, Rethinking acts as the catalyst, making it possible to integrate Feedforward as an essential instrument within the leader’s toolkit.

The Article as a RethinkAudio – Listen. Reflect. Analyze. Advance.

A Philosophical Perspective on the Feedforward Approach

Philosophically, Feedforward represents a paradigm shift – from retrospective analysis to forward-looking reflection. This approach is rooted in the notion that humans are not merely products of their past but creators of their future. The Danish philosopher Søren Kierkegaard once remarked that while life can only be understood backwards, it must be lived forwards. Feedforward embodies this sentiment, directing attention to what is yet to come. For a leader, this means resisting complacency and embracing a consciously forward-looking approach.

Psychological Perspective: The Potential of Feedforward

From a psychological standpoint, Feedforward holds tremendous potential for enhancing positive reinforcement and motivation among employees. Rather than critiquing past mistakes, it shifts focus toward future improvements. This approach bolsters self-worth and confidence in one’s abilities. Psychological studies suggest that people are more inclined to develop positively within an environment that not only reviews past achievements but also offers concrete suggestions for future enhancement. A team leader who skilfully employs Feedforward cultivates a culture of growth and continuous development.

Depth Psychology: The Power of Anticipation

In the lens of depth psychology, Feedforward can be viewed as a tool of anticipation. It draws on the subconscious desire for positive validation and security. Carl Gustav Jung described the individual’s striving for wholeness, motivated by positive visions of the future. When a leader applies Feedforward, they address not merely the intellect but the deeper layers of the psyche. This approach fosters a connection rooted in hope and positive anticipation, activating the self-concept of employees and encouraging them to act proactively and with assurance.

Occupational Psychology: Enhancing Efficiency through Future-Oriented Approaches

In occupational psychology, Feedforward has proven to be a significant catalyst for boosting team efficiency. The principle of continuous improvement, combined with clear and constructive action suggestions, nurtures an environment grounded in productivity and engagement. A leader attuned to the power of Feedforward structures meetings and one-on-one discussions not as rounds of criticism, but as strategic outlooks. Employees perceive these discussions as inspiring and motivating, bolstering morale and trust in leadership.

The Importance of Feedforward for Self-Management in Leadership

A true leader must be adept at self-reflection, with a gaze set firmly on the future. Here, Feedforward serves as both a mirror and a projection screen, allowing one to understand and anticipate one’s behaviours and their impact on others. By not only reviewing past successes and mistakes but actively questioning how they can act differently and better in the future, self-management evolves into a dynamic, continually progressing practice. This future-oriented approach ensures that a team leader is perpetually improving and prepared for change.

Feedforward in Team Collaboration

Feedforward offers the potential to cultivate a culture of openness and innovation within teams. Rather than preserving rigid hierarchies, it fosters an atmosphere that encourages the exchange of ideas and visions. A leader who commits to future-oriented communication signals to their employees that their development is a priority. This not only strengthens trust within the team but also increases employees’ willingness to take responsibility and contribute their own ideas. Such collaboration lays the foundation for sustainable success.

Feedforward in the Digital Age

The digital era presents leaders with new challenges, especially in terms of agility and flexibility. In this context, Feedforward becomes particularly salient. In a world where technological advances unfold rapidly and work processes are constantly evolving, there is a need for a form of communication that can adapt flexibly and facilitate swift learning processes. Feedforward provides a basis not only for reacting to change but also for proactively exploring new avenues. A team leader who integrates Feedforward as a method fosters a culture of rapid learning and continuous improvement – an imperative in the digital age.

The R2A Formula of Rethinking: Reflect, Analyze, and Advance

To effectively embed Feedforward into a leader’s daily routine, the R2A formula – Reflect, Analyze, Advance – offers a practical framework for implementation:

Reflect – Conscious Reflection on One’s Practice

The initial step of the R2A formula calls for a pause to scrutinize established communication habits. A leader reflects on how they have provided feedback, observing the reactions it has elicited. They consider how much focus they have given to future-oriented perspectives and whether they are able to motivate their employees by not only looking back but by looking forward together. This phase of reflection forms the foundation for developing a new approach to thinking.

Analyze – Examining Structures and Processes

In the second step, the leader analyses their current approach with regard to structure and strategy. What processes can be optimised to integrate Feedforward? It involves understanding the dynamic needs of teams and assessing which forward-looking prompts can be introduced to foster a culture of progress. The team leader identifies communication gaps and opportunities to enhance trust and motivation within the team through new impulses.

Advance – Moving Forward with Concrete Steps

The third and final step of the R2A formula focuses on implementing specific actions that a leader can integrate into their daily practice. With the groundwork of reflection and analysis established, it is now essential to proactively incorporate Feedforward into practice. One practical measure is to hold regular, targeted discussions with employees that are focused exclusively on future-oriented suggestions. Here, the leader should articulate clearly and constructively how they envision utilising each individual’s strengths and potential in upcoming projects, along with suggestions for developing new skills.

Another approach is to incorporate Feedforward elements into team meetings. Instead of concluding a project with a traditional feedback roundtable, the team leader should periodically introduce brief sessions focusing on questions like “What could we improve in future?” or “What steps would be beneficial for reaching the next milestones more efficiently?” This method not only fosters greater employee involvement but also encourages a collective intelligence that propels the entire team forward.

In the context of self-leadership, a leader should anchor Feedforward as an integral part of their personal development. Weekly reflection routines can be established to assess which skills they might expand and which mindsets they might alter to become a better leader. Noting their progress and challenges allows for continuous growth and helps them adapt to the demands of a dynamic work environment.

Finally, the embedding of an open, future-oriented feedback culture within the organisation is crucial. Here, the team leader should set an example and encourage others to adopt Feedforward as well. This includes enabling employees to provide future-oriented feedback to the leader. Such a culture fosters mutual respect, collaboration, and strengthens long-term engagement and satisfaction within the team.

Conclusion

The diligent application of Feedforward through the R2A formula enables a leader to act effectively in the present while preparing for the challenges of the future. This proactive approach cultivates leadership that prioritises sustainable development and continuous improvement – an essential pillar of modern, visionary corporate leadership.

Healthy Leadership: Sustainable Results through Mental, Organisational, and Social Balance. Reflect. Analyze. Advance.
Healthy Leadership: Sustainable Results through Mental, Organisational, and Social Balance. Reflect. Analyze. Advance.

Further reading

  • Goldsmith, M. (2024). “Feed Forward.” Marshall Goldsmith’s website. Discusses the benefits of feedforward over traditional feedback in leadership contexts.
  • Wallace, B. (2024). “7 Principles to Feedforward, Not Just Back.” INTHEBLACK. Offers practical principles for implementing feedforward in management.
  • Goldsmith, M. (2024). “Leadership Growth: Marshall Goldsmith’s ‘Feed-Forward’ Technique.” Under30CEO. Explores the feedforward exercise as an alternative to traditional feedback.
  • Kendrick, J. (2003). “Leadership Development: Try Feedforward Instead of Feedback.” Zone of Excellence. Highlights the positive impact of feedforward communication.
  • Unknown Author (2024). “What is Feedforward – Unlock Continuous Growth with This Powerful Technique.” FID Forward Blog. Describes feedforward as a future-focused strategy for personal and organizational development.
  • Boules, D. (2024). “Feedforward vs Feedback Management in 2024.” INTHEBLACK. Analyzes the differences between feedforward and feedback in management.
  • Murch, G. (2024). “Get Comfortable with Discomfort: Feedforward Principles.” INTHEBLACK. Discusses overcoming discomfort in giving and receiving feedback through feedforward.
  • Goldsmith, M. (2022). “The Positive Impact of Feedforward Communication.” Leader to Leader Journal. Emphasizes the role of feedforward in enhancing organizational communication.
  • Boules, D. (2024). “Encourage Self-Reflection with Feedforward.” INTHEBLACK. Suggests using feedforward to promote proactive thinking and self-reflection among employees.
  • Goldsmith, M. (2024). “Embracing Feed-Forward as a CEO.” Under30CEO. Advocates for CEOs to adopt feedforward to foster a culture of continuous improvement.

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