Effective communication of mistakes: Five wording alternatives for managers

What it’s all about

It is not only in the healthcare sector that managers must be prepared for employees to make mistakes However, how these mistakes are addressed can have a significant impact on the working relationship and team climate. It is crucial to formulate criticism in such a way that it is received constructively and does not impair cooperation. Here are five psychological principles and the corresponding wording alternatives that managers can use to address mistakes and maintain the quality of cooperation.

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Positioning for managers: The fine line between persistence and stubbornness

What it’s all about

Managers are expected to master a variety of challenges, from managing employees to making strategic decisions and adapting to market changes. One is to find the balance between persistence and stubbornness. While perseverance is often seen as a virtue, stubbornness can lead to problems. But how can managers recognise the difference and ensure that they act persistently but not stubbornly?

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Why the quality of care in German GP and specialist practices is worse than it could be

What it’s all about

Despite the availability of a best practice standard for practice management, benchmarking analyses show that, on average, German GPs and specialists only implement around half of this validated guideline. This discrepancy has far-reaching negative effects on the quality of patient care.

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Journaling for managers: Esoteric gimmick or serious self-management tool?

What it’s all about

One of the behaviours of highly successful managers is to continuously look for ways to increase their efficiency, improve their emotional intelligence and optimise their decision-making. One method that is increasingly being discussed in this context is journaling. But is it actually a serious tool for self-management, or is it an esoteric gimmick? In this article, we will examine the practice of journaling in depth to assess its potential benefits and its place in a manager’s repertoire.

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When is ambition harmful for a leader?

What it’s about

Ambition is an often praised character trait that drives many leaders to achieve exceptional performance. However, as with many virtues, ambition can also have a dark side. Excessive ambition can harm not only the leader themselves, but also their team and the organisation as a whole. This article examines in detail when ambition becomes harmful to a leader and what measures can be taken to maintain a healthy balance.

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The five most common mistakes managers make when giving feedback and their negative consequences

What it’s all about

Feedback is an essential tool in the management process. When used professionally, feedback not only serves to improve performance, but also to motivate and develop employees professionally. However, an unprofessional approach to this tool can also lead to mistakes that do more harm than good. This article outlines the five most common mistakes made by managers when giving feedback and their negative consequences.

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Why? The mechanisms and motives for a lack of employee appreciation by managers

What it’s about

Appreciation in the workplace is a key factor for the well-being and productivity of employees. Nevertheless, there are managers who do not express appreciation to their employees. There are many reasons for this, ranging from individual personality traits to structural and cultural factors within an organisation. This article examines in detail the various mechanisms and motivations that prevent managers from showing appreciation to their employees.

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