Mastering the medical mindshift: Why it’s so important to have a smoothly running practice organization

Data, facts and instruments on the German health system

What it’s all about

Practice teams are faced with the conflicting demands of their own performance, the legal and professional framework, patient requirements, social trends and economic goals. The key factor in achieving a balance in this context is the organization of the practice.

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Toxic mindsets in outpatient medicine: Digitization as add-on or substitution

Data, facts and instruments on the German health system

What it’s all about

The focus of many discussions on the topic of “digitization of medical practice” is the question of how primary care physicians and specialists can build digital competence. In this context, however, it is necessary to clear out toxic mindsets that steer the understanding of the matter in the wrong direction. One is the mindset that digital solutions will complement or replace what already exists.

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Teamwork: These insights are essential to the success of a medical practice

Data, facts and instruments on the German health system

What it’s all about

Apart from a smoothly functioning organisation, probably the most important factor for the success of a medical practice is that the medical assistants work together as a team. Unfortunately, however, this setting is only found in very few practices.

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Digital offerings for patients: Primary care physicians and specialists underestimate the requirements

Data, facts and instruments on the German health system

What it’s all about

To answer the question of why general practitioners and specialists tend to be reluctant to engage with the topic of “digitization,” it is also crucial to consider the fact that practice owners significantly underestimate their patients’ interest in digital offerings and services.

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Digitization of the medical practice: Success factor asynchronous patient communication

Data, facts and instruments on the German health system

What it’s all about

The transformation of work in medical practices is predominantly associated with tools and software solutions. However, efficiency and productivity only emerge when these are combined with adapted processes. One example is asynchronous patient communication.

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Digitisation of the medical practice: Doctors and medical assistants have different perspectives

Data, facts and instruments on the German health system

What it’s all about

The implementation and benefits of digitisation depend primarily on concrete and systematic action, not only in medical practices. However, the prerequisite for this is always a positive willingness. In GP and specialist practices, the picture is divided with regard to the latter aspect.

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Healthcare: How medical professionals in clinics and practices torpedo patient communication every day with two ill-considered words

What it’s all about

Undiplomatic, clumsy, dismissive, toxic: the phrase “Yes, but…” is probably the most frequently used “killer phrase” in doctor-patient conversations.

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