General practitioners and specialists: The best practice score shows when and what to change in practice management

Facts and Figures from the German Health Care System

What it’s all about

With the help of the benchmarking technique, it is possible to determine how urgent improvements are for practice management in GP practices and where the starting points for this are.

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Unused performance potentials in medical care centres (MCC): Significant opportunities for improvement in teamwork quality

Facts and Figures from the German Health Care System

What it’s all about

Practice management indicators, the Key Performance Indicators (KPI), are needed to condense the complexity of practice management in medical care centres (MCC), to make the circumstances and interactions of the areas of action manageable, to diagnose the performance status, to identify unused performance reserves and to control the management in a targeted manner.

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Bad KPI for teamwork? Meeting quality is also causal!

Facts and Figures from the German Health Care System

What it’s all about

The Key Performance Indicators (KPI) for the management area show that hardly any real teams work in medical practices, only groups. Their collaboration, however, lacks essential aspects that ensure the efficiency and productivity of the work. One reason for this is the lack of practice meetings or their poor implementation.

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