Angewandte Betriebswirtschaftslehre im Gesundheitswesen / Initiative „Mastering the medical mindshift“
Data, facts and instruments on the German health system
This question is relevant to every practice owner: what makes my team tick? The easiest way to answer the question is with the Practice Management Comparison’s Team Member Typology.
Weiterlesen „Visualizing practice management: what makes my team tick?“
Data, facts and instruments on the German health system
The functionality of the practice organization significantly determines the possibilities of individual patient care, the economic success of the practice and the working conditions of the entire practice team. The results of the IFABS Business Comparison Tracker© for general practice, specialist and dental practice management show that organizational deficits exist in medical practices on a broad level.
Weiterlesen „Mastering the medical mindshift: the problem child of organizational quality“
Data, facts and instruments on the German health system
Business intelligence (BI) in a medical practice is an approach to collecting, analyzing and monitoring data to make informed decisions for practice management and patient care. The goal is to gain a better understanding of practice operations and performance to improve the bottom line and optimise patient service. Five indicators GPs and specialists use in particular.
Data, facts and instruments on the German health system
The results from patient surveys in GP and specialist practices often lead to wrong reactions on the part of the practice teams. Two reasons are responsible for this.
Data, facts and instruments on the German health system
Some general practitioners and specialists are convinced that it is not necessary to differentiate between patients with health insurance and those with private health insurance within the scope of the practice management services, even if the quality of medical care is the same. Another part works with priority lane approaches, even if medical professional organisations dispute this fact. How do the results compare?
Digital health apps have been performing extremely poorly since their introduction. The root cause analysis shows that two mindset bugs, supplemented by two other „craft“ errors, torpedo substantial dissemination.
Weiterlesen „Digital health apps: How two mindset bugs and two consultation errors hinder their use“
Data, facts and instruments on the German health system
For most doctors in private practice, it is clear: colleagues who are already involved with digitisation – i.e. the possibilities outside the TI specifications – are technology freaks and tinkerers. But the reality is different: they are „normal“ physicians, but with foresight, innovative spirit and entrepreneurial qualities.
Weiterlesen „Toxic mindsets: “Doctors who digitize their work are techies and tinkerers.”“
Data, facts and instruments on the German health system
Physicians in private practice have a distant or even negative attitude towards the term „business administration“. Above all, ignorance and prejudices are responsible for this. But this attitude means that important tools that can improve patient care, ensure the flexibility needed for transformation in the medium term, and secure practice success in the long term are not being used. But this situation is about to change.
Weiterlesen „Outpatient care of the future: Not without business knowledge“
Data, facts and instruments on the German health system
When measuring patient satisfaction, only the key performance indicator „Patient Care Quality Score (PCQS)“ provides a realistic picture in comparison with classical methods such as school grade scaling.
Data, facts and instruments on the German health system
Every doctor and every medical assistant knows the small negative events that, to a greater or lesser extent, pervade everyday practice. Often they are related to patients who are then labelled „difficult“ and with whom this stigma is forever associated. But the assessment is often made hastily and the real problem lies at a completely different level. Being aware of this and taking countermeasures can decisively improve the quality of work.
UP: Unlocking Potentials 