To be taken seriously: Examples of quality criteria for medical practices from the patient’s point of view

Facts and Figures from the German Health Care System

What it’s all about

Patients‘ perceptions of medical practices and their services have changed considerably in recent years. In this context, the criteria by which quality is assessed have also changed considerably or have been supplemented by new ones. One such criterion from the „Top 10“ is to be taken seriously by the treating doctors.

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Shortage of medical assistants: Family doctors and specialists in particular must become active

Facts and Figures from the German Health Care System

What is at stake

In view of the shortage of medical assistants, the demand is growing louder to explore and quickly implement all possibilities to increase the attractiveness and appreciation of the profession of medical assistants in the public, since this group of people is one of the supporting pillars of the health system. However, one essential aspect is left out of this justified demand: appreciation by employers.

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Unused performance potentials in medical care centres (MCC): Significant opportunities for improvement in teamwork quality

Facts and Figures from the German Health Care System

What it’s all about

Practice management indicators, the Key Performance Indicators (KPI), are needed to condense the complexity of practice management in medical care centres (MCC), to make the circumstances and interactions of the areas of action manageable, to diagnose the performance status, to identify unused performance reserves and to control the management in a targeted manner.

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Key performance analysis of self-pay services: What they fail at and what GPs and specialists would need to change

Facts and Figures from the German Health Care System

What it’s all about

GPs and specialists use the offer of self-pay services to secure or expand their entrepreneurial freedom and to increase the attractiveness of their practice offer. In practice, however, only two out of ten practice owners who enthusiastically start with self-payer work are also economically successful with this form of offer after the introductory phase.

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Six steps to help GPs and specialists deal with the topic of „digitalisation“ in a relaxed but targeted manner

Facts and figures on the German health care system.

What it’s all about

As our market research results show, there is currently a great deal of uncertainty among physicians in private practice about what they will face in the course of the transformation and, above all, how they should behave. The following six steps will help them find their own way:

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Practice strategy: The master plan for GPs and specialists to address the practice management insufficiency of their businesses

Facts and Figures from the German Health Care System

What it’s all about

In the search for development opportunities and future chances of outpatient health care, one central starting point and design parameter is usually not taken into account: practice management. But its quality is currently in a bad way. This white paper describes why practice management is so important and what GPs and specialists can do against its insufficiency.

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The terrifying truth about staff management in medical practices

Facts and Figures from the German Health Care System

What it’s all about

One of the big complaints of medical assistants in GP and specialist practices relates to the too little, poor and / or completely missing leadership by the owners. This „leadership insufficiency“ can even be measured and has serious negative consequences for the entire medical practice enterprise.

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