Schlagwort: medicalpractice

Mastering the medical mindshift: deficits in practice organisation are primarily a problem of personnel management

Data, facts and instruments on the German health system

What it’s all about

Excessive waiting times, uncoordinated procedures, poor telephone accessibility, hectic consultations with doctors – deficits in practice organisation are the number one point of criticism when patients are asked about their satisfaction with medical practices. are asked. Doctors and staff are also negatively affected. About 2/3 of the problems identified in practice analyses come from the area of organisational design. Doctors and their staff also suffer from this stress, anger and demotivation are the consequences of unresolved organisational deficits.

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Mastering the medical mindshift: Professional practice management is always business-based

Data, facts and instruments on the German health system

What it’s all about

Physicians in private practice have a distant to negative relationship to the term „business management“. Ignorance and prejudice are mainly responsible for this. But this attitude means that important tools that can acutely improve patient care, ensure the flexibility needed for transformation in the medium term and secure the success of the practice in the long term are not used.

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Medical mindshifting: Practice owners need to address conflicts within staff

Data, facts and instruments on the German health system

What it’s all about

Unresolved conflicts among medical assistants do considerable damage to a practice. From a business perspective, their most serious consequence is the creation of opportunity costs. These, of course, are not incurred in the form of a bill that has to be paid, but are indirect costs that result from the following effects:…

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Mastering the medical mindshift: moving away from medical time mismanagement

Data, facts and instruments on the German health system

What it’s all about

An explorative evaluation of several hundred doctors‘ documentation on the use of working time makes it clear that up to thirty per cent of the time resources used are wasted completely unnecessarily and that there is substantial room for manoeuvre.

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Professional, easy to implement and success-determining: The Teamwork Assessment for GP and Specialist Practices

Data, facts and instruments on the German health system

What it’s all about

Agile and team-based practice management enables medical practices to meet the changes and challenges of health care with confidence. But unfortunately, real teams work in very few practices.

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The sore point: assessing the relationship of waiting time and talk time in GP and specialist practices

Data, facts and instruments on the German health system

What it is about

The „classic“ view in patient satisfaction surveys is to look at the survey characteristics in isolation. But an analysis that is supposed to depict the reality of impressions must also take into account effect relationships.

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Mastering the medical mindshift: saving time and money with a small behavioural change

Data, facts and instruments on the German health system

What it’s all about

Time is one of the most important resources in a medical or dental practice, and many practice owners and their staff complain about the lack of it. In the search for freedom, it is often small changes that lead to a substantial reduction in workload. An example from everyday practice life.

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Managing the medical mindshift: Example of service orientation

What it’s all about

Doctors of the upcoming generation of physicians have a general idea of their work in general practitioner and specialist care that differs significantly from that of their established colleagues. For example, they are proactively looking for new ways to retain and attract patients. One starting point here is to focus on the topic of „patient service“.

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