Outpatient medicine in Germany: The medieval pillory in modern medical practices

What it’s all about

The results from the employee surveys of our practice management comparisons show that around 25% of German GP and specialist practices have a system that is reminiscent of the medieval pillory: practice owners publicly reprimand their employees in front of colleagues and patients when they make mistakes. The reasons for such open criticism may be factually justified, but the procedure is completely unsuitable as a disciplinary measure.

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The telephone imposition: Why doctors need to rethink

What it’s all about

At a time when digital innovations form the backbone of efficient business management, the German healthcare system, especially in medical practice communication, often falls short of its potential. A particularly pressing problem is the “telephone imposition” – a significant burden for both patients and practice staff, which manifests itself in endless queues and the expectation of callbacks.

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Healthcare: Mastering the Medical Mindshift

❓What it’s about.

The call-to-action “Mastering the Medical Mindshift” references the urgent need for change and adaptability in modern healthcare. In an era of rapid technological advances, shifting patient expectations, and a dynamically changing operating framework, flexibility is more than just a buzzword; it’s a survival strategy.

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Efficient practice management: The importance of a feedback culture 🏥👨‍⚕️👩‍⚕️

What it’s all about 📜

In the modern workplace, an effective feedback culture is essential, and this naturally applies to the medical environment as well. Practice owners have a key role to play in creating a positive feedback culture in this context. The term “culture” plays a crucial role here, as it lays the foundation for the way feedback is given and received in the working environment of a medical practice. 🌐

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Efficiency: The bridge between high workload and work-life balance

❓What it’s all about

Managers are often faced with the challenge of managing an enormous workload while striving for a work-life balance. Harmonising both goals seems impossible for most. But a solution exists: efficient work. Efficiency can be seen as the bridge that connects these seemingly opposing goals. But how?

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Efficiency as a survival strategy for medical practices

What it’s all about

The healthcare sector is in a constant state of flux, driven by regulatory adjustments, technological innovations and changes in patient expectations. For medical practices, these changes are a challenge, but also an opportunity to improve their work and increase efficiency. However, it is not only an advantage, but an indispensable survival strategy for modern medical practices.

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Modern medicine, outdated structures: How GPs and specialists are getting in their own way

What it’s all about

GPs and specialists in private practice like to use their practices’ web presences to highlight their modern therapeutic care options. But comparisons of practices show that practice management, as the transmitter of this claim into patient care, often lags behind. If one compares the current practice management in German medical practices with that of ten years ago, only gradual changes can be observed. This is extremely problematic, because the demands not only on outpatient medical care have changed significantly due to technological advances and changing patient needs.

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Toxic mindsets in ambulatory medicine: “Efficiency is just a superficial buzzword.”

Data, facts and instruments on the German health system

What it’s all about

The term “efficiency” and the concept behind it of creating room for maneuver by systematically eliminating misalignments in practice management also possess crucial significance for work in medical practices:

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The value of practice management benchmarking: Avoiding opportunity costs through best practice standards

Data, facts and instruments on the German health system

What it’s all about

In the development dynamics of healthcare, physicians face a variety of challenges. One of the most important issues here is the adequate design of practice management and the continuous improvement of processes to ensure optimal patient care. Unfortunately, many physicians still do without practice management benchmarking in this regard.

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