Routines in everyday practice: when the tried and tested becomes a danger

What it’s all about

Routines are fixed procedures in practice management that help doctors and medical assistants to complete their tasks quickly, effectively and efficiently. Used correctly, they increase productivity and reduce stress levels in the team. But beware: in many practices, routines pose a danger because they are too rarely reviewed for their effectiveness.

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Medical practice management: Looking to the future with the benchmarking method

Data, facts and instruments on the German health system

What it’s all about

The „secret“ of sustainably successful medical practices lies in their stable relationships with patients and in their proactive energy within the business. Owners of such practices succeed in fully activating the potential of their staff and productively inspiring them for the practice’s goals.

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Practice management: GPs and specialists wait years to remove work pressure

Data, facts and instruments on the German health system

What it’s all about

A large proportion of GPs and specialists and their medical assistants complain about the daily work pressure as well as stress and demotivation that result from it. But on average it takes three years before concrete activities are started to put an end to the pressure of suffering. Half an hour of medical working time would be enough.

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Toxic Mindsets in Ambulatory Medicine: „Employees are only interested in salary!“

Data, facts and instruments on the German health system

What it’s all about

Two-thirds of medical and dental assistants complain of little to no appreciation of their work by practice owners. More than salary, this very behavior increases motivation, commitment and loyalty to the practice.

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Mindset bugs in GP and specialist practices: „For patient surveys, the school grading scale is best.“

Data, facts and instruments on the German health system

What it’s about

The results from patient surveys in GP and specialist practices often lead to wrong reactions on the part of the practice teams. Two reasons are responsible for this.

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Quality of practice management: A diffusely used term clearly defined

Data, facts and instruments on the German health system

What it is about

In professional publications, seminars and events, the quality of practice management is often mentioned. However, it turns out that it is mostly used as a phrase and lacks a substantive underpinning. Yet the definition is quite simple and pragmatic.

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Toxic mindsets: “Doctors who digitize their work are techies and tinkerers.”

Data, facts and instruments on the German health system

What it’s all about

For most doctors in private practice, it is clear: colleagues who are already involved with digitisation – i.e. the possibilities outside the TI specifications – are technology freaks and tinkerers. But the reality is different: they are „normal“ physicians, but with foresight, innovative spirit and entrepreneurial qualities.

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Fit for the Future: Controlling Family Practice and Specialist Practice Management with the Help of Indicators

Data, facts and instruments on the German health system

What it’s all about

A smoothly functioning practice management is the central starting point for achieving all conceivable practice goals: reducing work pressure, increasing efficiency and productivity, further improving patient satisfaction, increasing success or securing the future. But how do practice owners succeed in aligning their management in this way, even in the context of dynamically changing working conditions?

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Future of the medical practice: Clear need for development of in-house physician cooperations

Data, facts and instruments on the German health system

What it’s all about

A key prerequisite for smooth practice management functionality in practices with multiple physicians is that the medical team largely harmonizes in its leadership and management behavior and „pulls in the same direction.“ Disruptions to harmony have a direct negative impact on teamwork and staff work performance.

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Better efficiency and higher productivity through digitization in the medical practice: A case study

Data, facts and instruments on the German health system

What it’s all about

How can the introduction of digital tools benefit a medical practice? This case study on the introduction of a system for online appointment booking shows it.

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