Strukturion of Future Thinking
Entrepreneurial Neglect Syndrome (ENS) refers to the neglect of entrepreneurial aspects in the management of medical practices. This behaviour has far-reaching consequences that affect not only practice management, but also patient care and the economic viability of the practice.
The term “realaverism” describes the tendency to deny or ignore unpleasant realities and often externalise them. In German medical practices, this realaverism manifests itself, for example, in the way in which the phenomenon of no-shows, i.e. the absence of patients from agreed appointments without prior cancellation, is dealt with.
The feature most frequently mentioned in benchmarking practice analyses as part of the SWOT survey when it comes to the strengths of doctors and staff is the professional qualifications of the practice owners. However, this view is misleading and can even be dangerous for practice management. Why this is the case and what the consequences are is central to understanding modern practice management.
Continue reading “The competence fallacy of German general practitioners and specialists”
The leadership skills of practice owners are of crucial importance for future-oriented GP and specialist practice management. It ensures that employees work together as “real” teams in a motivated, efficient, flexible and successful manner and can thus proactively respond to developments in the practice’s operating environment. But how future-oriented are the futurised practices (which represent a perspective expansion of the best practice standard) of GPs and specialists today? An evaluation of the results of practice management comparisons provides information.
The results from the employee surveys of our practice management comparisons show that around 25% of German GP and specialist practices have a system that is reminiscent of the medieval pillory: practice owners publicly reprimand their employees in front of colleagues and patients when they make mistakes. The reasons for such open criticism may be factually justified, but the procedure is completely unsuitable as a disciplinary measure.
Continue reading “Outpatient medicine in Germany: The medieval pillory in modern medical practices”
Like all other players in the healthcare system in Germany, GPs and specialists are also facing a major challenge: digitalisation. However, the widespread reluctance of many practice owners to embrace this transformation is often misinterpreted. It’s not primarily about a rejection of the technology itself, but about a deeper, often unconscious realisation for doctors: current practice management models are reaching their limits and a comprehensive redesign of management is unavoidable.
One of the aspects analysed as part of our practice management benchmarking is whether the GP and specialist practices surveyed run as “learning practices”, i.e. whether they are continuously and actively working to systematically develop the quality of their work. The response rate is alarming not only with regard to sustainability: only just over 10% of practice owners confirm the description for their practice.
In the modern workplace, an effective feedback culture is essential, and this naturally applies to the medical environment as well. Practice owners have a key role to play in creating a positive feedback culture in this context. The term “culture” plays a crucial role here, as it lays the foundation for the way feedback is given and received in the working environment of a medical practice. 🌐
Continue reading “Efficient practice management: The importance of a feedback culture 🏥👨⚕️👩⚕️”
In an increasingly complex world, it is becoming more and more important to look at problems and challenges from different angles. However, looking at things from an isolated perspective without opportunities for comparison can have far-reaching disadvantages.
Continue reading “The dangers of an isolated perspective: why comparisons matter”
The healthcare sector is in a constant state of flux, driven by regulatory adjustments, technological innovations and changes in patient expectations. For medical practices, these changes are a challenge, but also an opportunity to improve their work and increase efficiency. However, it is not only an advantage, but an indispensable survival strategy for modern medical practices.
Continue reading “Efficiency as a survival strategy for medical practices”
R2049 