What it’s all about
The ability to remain calm in difficult and hectic situations is crucial to the success and effectiveness of a manager. But how do you manage to act calmly and clearly even under extreme pressure? This article looks at the methods, techniques and tools that help managers to remain calm even in turbulent times.
Self-confidence and emotional intelligence
One of the most fundamental qualities that managers need to develop is self-confidence. Self-confident managers know their strengths and weaknesses and are aware of their emotions. This enables them to remain calm and think clearly in stressful situations. Emotional intelligence, the ability to recognise and manage one’s own emotions and those of others, plays a central role here. A high level of emotional intelligence enables managers to respond better to their employees and resolve conflicts constructively.
Mindfulness and stress management
Mindfulness is a technique that has proven to be extremely effective for staying calm in hectic times. Mindfulness exercises, such as meditation and conscious breathing techniques, help you to be present in the moment and calm your thoughts. These practices promote resilience and make it possible to stay focussed and balanced despite a heavy workload. Regular breaks and physical activity also support stress management and help to maintain mental health.
Time management and prioritisation
Effective time management is another key to keeping calm in hectic situations. Managers who clearly prioritise and structure their tasks avoid the feeling of being overwhelmed. Techniques such as the Eisenhower matrix, which categorises tasks according to urgency and importance, or the Pareto principle, which focuses on the most important 20% of tasks that deliver 80% of results, are extremely helpful here. A well thought-out daily schedule and, above all, the ability to say “no” create space for the really important tasks and reduce unnecessary stress.
Communication and delegation
In hectic times, clear and effective communication is essential. Managers who communicate transparently and openly create trust and clarity within the team. This reduces misunderstandings and prevents problems from building up unnecessarily. It is also crucial to delegate. Managers who delegate tasks effectively take the pressure off themselves and make optimum use of their team’s strengths. This not only promotes efficiency, but also the motivation and commitment of employees.
Problem-solving skills and decision-making
The ability to solve problems quickly and effectively is invaluable in stressful times. Managers should have a well-developed repertoire of problem-solving techniques to tackle challenges in a structured way. Methods such as SWOT analysis, root cause analysis using the “5 Why” technique or brainstorming sessions can be helpful here. Quick and informed decision-making, supported by data-based approaches and risk analyses, helps to keep the situation under control and set a clear course.
Mental and physical health
The physical and mental health of a manager are closely linked. Those who take care of their health are better able to cope with stressful situations. Sufficient sleep, a balanced diet and regular exercise are fundamental aspects that should not be neglected. In addition, techniques to promote mental health, such as keeping a gratitude diary or regular reflection, help to maintain a positive and resilient attitude.
Support and network
No man is an island – and this is especially true for managers. A strong network of colleagues, mentors and friends is a valuable source of support in stressful times. Sharing experiences and perspectives reveals new solutions and reduces the feeling of isolation. It can also be helpful to seek external support from coaches or consultants, who can provide valuable impetus with their neutral perspective.
Conclusion
The ability to remain calm in difficult and hectic situations is an art that managers can master through a combination of self-awareness, emotional intelligence, mindfulness, time management, communication, delegation, problem-solving skills, health awareness and a strong network. By using these methods and techniques in a targeted manner, they can not only strengthen their own resilience, but also lead their team safely and successfully through challenging times.

Further reading
- The Right to Dominate: How Old Ideas About Sovereignty Pose New Challenges for World Order, published by Cambridge University Press in 2020, explores sovereignty in international relations.
- Digital sovereignty – Rhetoric and reality, published in 2024, discusses digital sovereignty as a policy concept.
- 3 Steps To More Sovereignty: How To Improve Your Leadership Skills, discusses improving leadership skills through sovereignty, available on LinkedIn.
- What is a sovereign leader? examines the concept of sovereignty in leadership, emphasizing emotional control, available on pmgrowth.
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