A Rethinking Impulse by Klaus-Dieter Thill
Introduction
In the domain of leadership, “soft skills” have grown increasingly vital. Yet, despite their pivotal role, many leaders suffer from a profound ‘Asynesis’ – a term rooted in the Greek “ἀσύνεσις,” meaning “lack of understanding.” Soft Skill Asynesis describes an absence of comprehension, or even an outright incapacity, to recognize the significance and value of social competencies. This concept signifies more than a simple deficit; it points to a deeper imbalance between the cognitive and social dimensions of leadership.
The Challenge of Soft Skill Asynesis
A leader who relies solely on operational and cognitive skills inevitably loses connection with the interpersonal and emotional facets of leadership. Such a leader may excel in devising strategies and optimizing structures, yet lack the sensitivity needed to harness team potential, fortify relationships, and cultivate trust among employees. Thus, Soft Skill Asynesis represents not merely a personal shortfall, but a structural deficiency, deeply rooted in entrenched thought and behavior patterns.
The Philosophical Perspective: Ratio versus Emotio
From a philosophical standpoint, Soft Skill Asynesis reveals an incomplete integration of two essential human dimensions – Ratio and Emotio. Philosophers have long debated the balance between reason and emotion, a theme that resonates powerfully within leadership. In Soft Skill Asynesis, one finds the dilemma of an unyielding rationalism that neglects the emotional side of humanity. Leadership, however, demands a holistic approach, where leaders must embody both the analytical and the empathetic.
A leader who masters this balance merges sharp intellect with emotional depth, acknowledging that no analytical feat is complete without emotional understanding. Successful leadership always integrates both dimensions. Soft Skill Asynesis arises when leaders focus narrowly on reason, thereby severing access to the vital emotional qualities that constitute strong leadership. The philosophical remedy to this dilemma is a pursuit of comprehensive humanity in leadership—a synthesis of intellectual acuity with emotional warmth.
The Psychological Perspective: Empathy and the Art of Self-Awareness
Psychologically, Soft Skill Asynesis unveils a fundamental empathy gap. Empathy – the ability to understand and share in the emotions and perspectives of others – is the core of effective leadership. Leaders with strong soft skills instinctively perceive the needs and motivations of their team members and respond accordingly. A leader afflicted by Soft Skill Asynesis, however, remains confined within the isolated realm of their own perspectives and analyses. Lacking empathy, their actions come across as impersonal and mechanistic, undermining trust and diminishing team efficiency.
Yet, empathy alone is insufficient. Psychological competence also demands self-awareness – an understanding of one’s emotional states and reactions. Leaders who cultivate self-awareness grasp the subtle nuances of their emotions and their impact on behavior. A self-aware leader understands how their mood and outlook influence team dynamics. In contrast, Soft Skill Asynesis reveals itself in an absence of self-awareness, resulting in a rigid and inflexible leadership style.
The Depth Psychology Perspective: Unconscious Blockages and Defence Mechanisms
Depth psychology adds another dimension to Soft Skill Asynesis. Leadership is not solely a function; it is also a journey of self-discovery. This discovery often remains superficial, as deeply ingrained unconscious blockages and defence mechanisms prevent leaders from engaging with the hidden aspects of their personality. In depth-psychological terms, Soft Skill Asynesis can be understood as an unconscious protective mechanism, building emotional distance to mask vulnerabilities and insecurities.
Thus, working with soft skills goes beyond the conscious level. Leaders must find the courage to confront the shadows within their personalities, recognizing and integrating their own fears, wounds, and defensive postures. Leaders who undertake this depth-psychological work achieve an authenticity that enhances their ability to understand and guide the emotional world of their team on a profound level.
The Occupational Psychology Perspective: Effects on Team Dynamics and Performance
From an occupational psychology viewpoint, the practical consequences of Soft Skill Asynesis on team dynamics and productivity are stark. Leaders who disregard their soft skills foster an atmosphere of uncertainty and disorientation. When communication is one-sided and team members’ needs are ignored, motivation plummets and team performance stagnates. Leaders who integrate their soft skills, however, nurture a culture of respect, trust, and openness. In contrast, Soft Skill Asynesis yields the opposite effect: a rigid leadership style based on rules and directives stifles creativity and initiative within the team.
Research in occupational psychology underscores that soft skills such as communication, conflict resolution, and emotional intelligence are crucial in forming cohesive, high-performing teams. Soft Skill Asynesis undermines this foundation, impairing collective performance by suppressing essential emotional and social processes. The occupational psychology approach to Rethinking thus aims at fostering a leadership culture that not only focuses on outcomes but actively promotes the human element.
Looking Forward: The Importance of Soft Skills in the Digital Age
Digital transformation presents leaders with new challenges that extend deeply into the realm of soft skills. In an age where automation and artificial intelligence increasingly handle operational tasks, the role of leadership shifts towards human and interpersonal competencies. In this digitized environment, Soft Skill Asynesis becomes an even greater liability, as emotional intelligence, empathy, and social sensitivity gain prominence as distinguishing traits. A leader who neglects these qualities risks irrelevance in an automated world.
Digitalization calls for a Rethinking of leadership: the ability to manage complex interpersonal relationships, demonstrate empathy, and foster a supportive workplace culture forms the foundation upon which successful teams and organizations will thrive in the future. Leaders who overcome Soft Skill Asynesis strengthen not only their own position but also the long-term competitiveness of their organizations.
The R2A Formula in Rethinking: Reflect, Analyze, Advance
The R2A Formula provides a systematic pathway to overcoming Soft Skill Asynesis. Each step – Reflect, Analyze, and Advance – represents a crucial phase guiding leaders through self-reflection, diagnosis, and practical implementation.
Reflect: The Art of Self-Reflection
The first step in Rethinking is intentional reflection. Leaders should regularly pause and question how they perceive the needs and emotions of their team members. This includes critical self-examination: What personal beliefs and patterns influence leadership behaviour? What emotional resonance is triggered by certain actions? The art of reflection is an essential tool that helps leaders identify their strengths and weaknesses, allowing for focused development.
Analyze: Identification and Analysis of Soft Skill Patterns
The second phase, analysis, involves a systematic examination of one’s communication and behavioural patterns. Leaders seeking to enhance their soft skills must analyze how their words and actions affect the team. This analysis sheds light on entrenched behaviours and reveals areas where soft skill proficiency can be improved. Such systematic analysis clarifies the relationship between a leader’s actions and team members’ reactions.
Advance: Practical Application and Development of New Soft Skills
The final phase involves implementing tangible changes. Leaders who incorporate soft skills into their daily interactions set small, realistic goals, such as holding regular feedback sessions, actively soliciting opinions, or fostering an open communication culture. Targeted exercises, like observing team members’ non-verbal cues, also help sharpen empathy and awareness. The Advance phase marks the shift from internal insight to visible change – a process of continuous development that ultimately strengthens leadership competence.
Conclusion: The Imperative of Rethinking for Exceptional Leadership
Soft Skill Asynesis poses a formidable barrier to exceptional leadership, and the growing complexity of the work environment heightens the need to overcome it. Only through a deep understanding of the emotional and social dimensions of leadership can leaders forge a strong and authentic connection with their teams. Rethinking, understood as a conscious realignment and enhancement of soft skills, is the key to a leadership culture that not only drives results but also integrates the human element.
The R2A Formula offers a structured approach for overcoming Soft Skill Asynesis and developing a new kind of leadership.

Further reading
- “The Intersection Between Soft Skill Development and Leadership Education” – ResearchGate, 2014 .
- “The Role of Leadership Soft Skills in Promoting the Learning Entrepreneurship” – ResearchGate, 2019 .
- “Leader Interpersonal and Influence Skills: The Soft Skills of Leadership” – Routledge, 2013
- “Soft Skills for Strong Leaders: Ten Steps to Management Success” – Amazon, 2020.
- “Essential Soft Skills You Need to Build as a Research Leader” – Editage, 2023 .
- “Expanded Yet Restricted: A Mini Review of the Soft Skills Literature” – Frontiers in Psychology, 2020 .
- “A Systematic Literature Review of Soft Skills in Information Technology Education” – MDPI, 2024 .
- “How IT Professionals Acquire Soft Skills” – Walden University, 2023 .
- “Soft Skills Needed for the 21st-Century Workforce” – International Journal of Applied Management and Technology, 2019 .
- “Developing Soft Skills through Project-Based Learning in Technical and Vocational Institutions” – International Journal of Recent Technology and Engineering, 2019 .
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