What it’s about
The reflexive loop technique is a helpful tool that leaders can use to significantly improve the organization and efficiency of their team. This method is based on the principle of continuous reflection and adaptation, which enables teams to dynamically optimize their processes and structures and adapt to changing requirements.
The advantages at a glance.
The team reports on itself
First of all, it is important to understand that reflective loops are a systematic approach where feedback is regularly collected and analyzed to promote learning and improvement. This approach promotes a culture of openness and continuous learning within the team. Managers who use this technique create an environment in which employees are encouraged to regularly reflect on their work and team dynamics and share their experiences.
Intensive communication
A key aspect of reflective loops is encouraging open and transparent communication. Managers must ensure that feedback processes are clearly defined and accessible to all team members. This includes regular team meetings, one-on-one conversations and informal feedback sessions where employees can voice their thoughts and concerns. Through this continuous communication, managers can gain deeper insights into team dynamics and identify potential problems early on.
Flexibility
Another advantage of reflexive loops is the ability to react quickly to changes and make adjustments. In a constantly changing environment, teams need to be flexible and adaptable. Through regular reflection, managers and team members are able to analyze together which strategies and processes are working and which need to be improved. This enables the team to work more efficiently and adapt more quickly to new challenges.
Growth for the individual
The technique of reflective loops also helps to increase the personal responsibility and commitment of employees. By actively involving team members in the reflection and adaptation process, they feel more connected to the team’s goals and decisions. This leads to higher motivation and an increased sense of responsibility, as employees feel that their opinions and contributions are valued and have a direct impact on team performance.
Mistakes as a development aid
Another key component of the reflexive loops is the error culture. In an environment characterized by reflexive loops, mistakes are not seen as failures but as learning opportunities. Managers must promote a culture in which it is safe to admit mistakes and talk about them openly. By systematically analyzing mistakes and reflecting on their causes, valuable insights can be gained that contribute to the continuous improvement of work processes.
Creativity and innovation
Reflective loops also help to promote innovation. When teams regularly question their working methods and try out new ideas, creative solutions and innovative approaches emerge. Managers should support this process by creating space for experimentation and encouraging the team to break new ground and develop unconventional solutions.
Organizational prerequisites
However, applying the technique of reflective loops also requires a high degree of discipline and consistency. Managers must ensure that reflection processes are carried out regularly and in a structured manner. This can be achieved by implementing fixed reflection cycles, such as weekly or monthly reviews. It is also important that the insights gained and suggestions for improvement are documented and followed up to ensure that they are actually put into practice.
An example
Let’s imagine a medium-sized company that is active in the field of software development. The company is faced with the challenge of increasing the efficiency and quality of its projects in order to remain competitive and meet the requirements of its customers. The manager of the development team decides to implement the technique of reflexive loops to optimize team organization.
- The first step is to introduce regular reflection meetings. These meetings take place weekly and are called “reflection and feedback sessions”. In these meetings, all team members come together to talk about their experiences from the previous week. The manager leads the sessions and ensures that all team members have the opportunity to openly share their thoughts and observations. To ensure a structured discussion, the following questions are addressed: What went well? What didn’t go so well? What obstacles were there and how can we avoid them in the future? What new ideas or approaches could be tried?
- Let’s further assume that in one of these meetings, a developer expresses that communication between the team members and the customer is not optimal. He notes that important requirements are often misunderstood or overlooked, leading to delays and rework. This is confirmed by several other team members.
- The manager takes this feedback seriously and initiates a discussion process to determine the causes of the communication problem. It turns out that the existing communication channels are unclear and there is no fixed contact person, which leads to confusion and loss of information. Together, the team decides to develop new communication guidelines. These include the introduction of a weekly status call with the customer, in which all open questions are clarified and the next steps are discussed. In addition, a dedicated contact person is appointed for each project phase in order to create a clear responsibility structure.
- Once these measures have been implemented, regular reflection meetings are held to check whether communication has improved. The team members report that the new guidelines have led to a significant reduction in misunderstandings and delays. Through continuous reflection and adaptation, the communication processes can be further refined and optimized.
Conclusion
Overall, the technique of reflexive loops offers managers an effective method for optimizing the organization of their team. Through continuous reflection and adaptation, teams can improve their processes, respond flexibly to change and foster a culture of learning and innovation. This not only leads to greater efficiency and productivity, but also boosts employee engagement and satisfaction. Managers who successfully implement this technique create a dynamic and high-performing team that is able to successfully meet the challenges of the modern working world.
Further reading
- Cunliffe, A. L. (2022). Reflexive leadership: A practical guide for developing leadership reflexivity. Routledge
- Hibbert, P., Beech, N., & Siedlok, F. (2023). Leadership development through reflexive practice: A systematic review. Management Learning, 54(2), 231-253
- Alvesson, M., Blom, M., & Sveningsson, S. (2021). Reflexive leadership: Organising in an imperfect world. SAGE Publications
- Schippers, M. C., Edmondson, A. C., & West, M. A. (2022). Team reflexivity as an antidote to team information-processing failures. Small Group Research, 53(1), 3-26
- Konradt, U., Schippers, M. C., Garbers, Y., & Steenfatt, C. (2021). Effects of guided reflexivity and team feedback on team performance improvement: The role of team regulatory processes and cognitive emergent states. European Journal of Work and Organizational Psychology, 30(1), 30-45
- Ryder, M., & Downs, C. (2022). Rethinking reflective practice: John Boyd’s OODA loop as an alternative to Kolb. The International Journal of Management Education, 20(3), 100657
- Antonacopoulou, E. P., & Bento, R. F. (2023). Reflexive leadership development: Rethinking leadership learning in management education. Academy of Management Learning & Education, 22(1), 1-25
- Hibbert, P., Callagher, L., & Siedlok, F. (2021). (Un)learning to lead through reflexivity: The role of self-awareness and critical reflection in leadership development. Management Learning, 52(5), 525-542
- Schön, D. A., & DeSanctis, V. (2021). The reflective practitioner: How professionals think in action. Routledge
- Cunliffe, A. L., & Bell, E. (2022). Management learning: Legacies and future possibilities. Management Learning, 53(1), 3-10
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