Category: IFABS

Involving team members in decisions: A guide for managers

What it’s all about

In modern management, involving team members in decision-making processes is often seen as key to increasing motivation, commitment and ultimately the performance of the entire team. But the question of up to what point a manager should involve their team members in decisions and at what point they should make the decisions themselves is complex and depends on various factors. This article details how leaders can find and maintain this balance.

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Patient satisfaction in German medical practices: Why doctors and medical assistants overestimate their quality of care

What it’s all about

Patient satisfaction plays a key role in the success of GP and specialist practices. Practice management comparisons show that doctors and medical assistants overestimate patient satisfaction by an average of 30%. This discrepancy can be explained by various psychological mechanisms.

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The difference between leader and leading personality

What it’s about

The following article deals with the difference between a traditional manager and a leading personality. While leaders derive their authority from formal power structures and their position within the organisation, leading personalities exert influence through their exceptional personality traits and skills such as charisma, vision and integrity, regardless of their formal position.

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Practice management: What characterises progressive medical practices in Germany

What it’s all about

Medical practice comparisons show that the approximately 15% of German doctors in private practice who systematically use digital solutions are characterised by entrepreneurially oriented practice management in the form of best practice practice management, in contrast to their professional colleagues who are transitory or traditional in terms of transformation.

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Introspection: A Key to Effective Leadership

What it’s all about

Leaders must think strategically, lead teams and drive innovative solutions. An often overlooked skill that can fulfil these tasks is introspection – the ability to self-reflect and better understand oneself. This in-depth text explores the various aspects of introspection and highlights the many benefits it offers leaders.

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Instant Sparks: Warum Sie als Praxisinhaber nicht auf Feedback-Gespräche verzichten sollten

Worum es geht

Im fordernden Alltag einer Arztpraxis gerät die systematische Kommunikation mit den Mitarbeiterinnen oft in den Hintergrund. Als Lösung sind Feedback-Gespräche ein unverzichtbares Instrument, das weit über die bloße Personalführung hinausgeht. Sie sind der Schlüssel zu einer effizienten, motivierten und harmonischen Praxis.

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Ambulante Medizin in Deutschland: Der mittelalterliche Pranger in modernen Arztpraxen

Worum es geht

Die Ergebnisse aus den Mitarbeiterbefragungen unserer Praxismanagement-Betriebsvergleiche belegen, dass in etwa 25 % der deutschen Haus- und Facharztpraxen ein System existiert, das an den mittelalterlichen Pranger erinnert: Die Praxisinhaber tadeln ihre Mitarbeiterinnen bei Fehlern öffentlich vor Kolleginnen und Patienten. Die Anlässe für eine derartige offene Kritik mögen sachlich begründet sein, als Ausführung einer disziplinarischen Maßnahme ist das Vorgehen jedoch vollkommen ungeeignet.

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Self-reflection navigator for managers on the quality of meetings

What it’s all about

Meetings are a central part of organisational management and serve as a platform for decision-making, collaboration and strategic planning. For leaders, conducting high quality meetings is critical to ensuring effective communication, engagement and productivity. The Self-Reflection Navigator on Meeting Quality provides a comprehensive guide to self-reflection, structured around the key aspects of meeting effectiveness. By addressing these areas, leaders can identify strengths, uncover areas for improvement and implement strategies to optimise their meeting practices.

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