Practice management: What characterises progressive medical practices in Germany

What it’s all about

Medical practice comparisons show that the approximately 15% of German doctors in private practice who systematically use digital solutions are characterised by entrepreneurially oriented practice management in the form of best practice practice management, in contrast to their professional colleagues who are transitory or traditional in terms of transformation.

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Introspection: A Key to Effective Leadership

What it’s all about

Leaders must think strategically, lead teams and drive innovative solutions. An often overlooked skill that can fulfil these tasks is introspection – the ability to self-reflect and better understand oneself. This in-depth text explores the various aspects of introspection and highlights the many benefits it offers leaders.

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Instant Sparks: Warum Sie als Praxisinhaber nicht auf Feedback-Gespräche verzichten sollten

Worum es geht

Im fordernden Alltag einer Arztpraxis gerät die systematische Kommunikation mit den Mitarbeiterinnen oft in den Hintergrund. Als Lösung sind Feedback-Gespräche ein unverzichtbares Instrument, das weit über die bloße Personalführung hinausgeht. Sie sind der Schlüssel zu einer effizienten, motivierten und harmonischen Praxis.

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Ambulante Medizin in Deutschland: Der mittelalterliche Pranger in modernen Arztpraxen

Worum es geht

Die Ergebnisse aus den Mitarbeiterbefragungen unserer Praxismanagement-Betriebsvergleiche belegen, dass in etwa 25 % der deutschen Haus- und Facharztpraxen ein System existiert, das an den mittelalterlichen Pranger erinnert: Die Praxisinhaber tadeln ihre Mitarbeiterinnen bei Fehlern öffentlich vor Kolleginnen und Patienten. Die Anlässe für eine derartige offene Kritik mögen sachlich begründet sein, als Ausführung einer disziplinarischen Maßnahme ist das Vorgehen jedoch vollkommen ungeeignet.

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Self-reflection navigator for managers on the quality of meetings

What it’s all about

Meetings are a central part of organisational management and serve as a platform for decision-making, collaboration and strategic planning. For leaders, conducting high quality meetings is critical to ensuring effective communication, engagement and productivity. The Self-Reflection Navigator on Meeting Quality provides a comprehensive guide to self-reflection, structured around the key aspects of meeting effectiveness. By addressing these areas, leaders can identify strengths, uncover areas for improvement and implement strategies to optimise their meeting practices.

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LeadNeglection: If there was something similar to a driving licence for employee management, most doctors wouldn’t pass the test

What it’s all about

When reviewing the results from cross-sectional analyses of our studies as part of practice management benchmarking, I repeatedly notice outstanding individual aspects that are already symptomatic in the individual analyses, but whose implications for the healthcare system only really become clear in their aggregated totality. An example of this is the best practice implementation, or rather: non-implementation (“LeadNeglection”) in the practice management action area “Employee management”.

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Survey of patient satisfaction in German medical practices: Two thirds of the results are useless

What it’s all about

Due to an incorrect methodology, the “classic” patient survey used in most German medical practices is unable to provide GPs and specialists with realistic insights into the satisfaction of their practice visitors. As a consequence, this leads to necessary change measures not being discovered at all.

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Praxismanagement: System schlägt Symptome

Worum es geht

Die Ergebnisse von Praxismanagement-Betriebsvergleichen zeigen immer wieder, dass die Arbeit niedergelassener Ärzte und ihrer Mitarbeiterinnen häufig durch ineffektive und ineffiziente Strukturen und Prozessen gekennzeichnet ist. Diese Situation resultiert aus dem zentralen Fehler vieler Praxisinhaber, die das Praxismanagement aus einer subjektiv-symptombezogenen Perspektive betrachten anstatt, wie es notwendig wäre, analytisch-systemisch.

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