Managing the medical mindshift: employee motivation

Data, facts and instruments on the German health system

What it’s all about

„My staff are lucky to work here“, or: „The salary is motivation enough“ are mindsets that many practice owners still have internalised today. However, in view of the limited availability of staff and the changed requirements of medical assistants, GPs and specialists urgently need to correct this attitude.

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Clear, meaningful and sometimes unsparing: the triple bottom line of practice management

IFABS

Data, facts and instruments on the German health system

What it’s all about

The Practice Management Business Comparison© analyses the entire management of a medical practice in a 360-degree view and prepares it, among other things, in the form of key performance indicators (KPIs).

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Managing the medical mindshift: Example of service orientation

What it’s all about

Doctors of the upcoming generation of physicians have a general idea of their work in general practitioner and specialist care that differs significantly from that of their established colleagues. For example, they are proactively looking for new ways to retain and attract patients. One starting point here is to focus on the topic of „patient service“.

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To be taken seriously: Examples of quality criteria for medical practices from the patient’s point of view

Facts and Figures from the German Health Care System

What it’s all about

Patients‘ perceptions of medical practices and their services have changed considerably in recent years. In this context, the criteria by which quality is assessed have also changed considerably or have been supplemented by new ones. One such criterion from the „Top 10“ is to be taken seriously by the treating doctors.

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