Practice management: Achieving your goals with key figures

Data, facts and instruments on the German health system

What it’s all about

Smoothly functioning practice management is the central starting point for achieving all conceivable practice goals: reducing work pressure, increasing efficiency and productivity, further improving patient satisfaction, increasing success or securing the future. But how do practice owners succeed in aligning their management in this way, even in the context of dynamically changing working conditions?

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Ambulante Versorgungsqualität: White Paper zum Thema „Praxismanagement-Insuffizienz“

IFABS

Worum es geht

Auf der Suche nach den Entwicklungs-Möglichkeiten und Zukunfts-Chancen der ambulanten Gesundheitsversorgung bleibt ein zentraler Ansatzpunkt und Gestaltungsparameter meist unberücksichtigt: das Praxismanagement. Doch um seine Qualität ist es gegenwärtig schlecht bestellt.

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Mastering the medical mindshift: The anti-Eris strategy

Data, facts and instruments on the German health system

What it’s about

Conflicts between medical professionals have fundamentally destructive effects on the quality of care and work of GP and specialist practices and are detrimental to the overall success of the practice, especially if they remain unresolved for a longer period of time. The entrepreneurial owners of high-performance practices (HPPs) therefore see conflict prevention and curation as their personal task and take care of the issue professionally, both preventively and curatively. With them, Eris, the goddess of conflict in Greek mythology, has little chance of success.

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Mastering the medical mindshift: Why leadership is so important

Data, facts and instruments on the German health system

What it’s all about

Many established practice owners are convinced that, due to their size, they do not need any special leadership measures, since the interaction of the staff results natively from the tasks to be done and the staff already know how to help themselves when problems and questions arise. A serious mistake.

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Mastering the medical mindshift: deficits in practice organisation are primarily a problem of personnel management

Data, facts and instruments on the German health system

What it’s all about

Excessive waiting times, uncoordinated procedures, poor telephone accessibility, hectic consultations with doctors – deficits in practice organisation are the number one point of criticism when patients are asked about their satisfaction with medical practices. are asked. Doctors and staff are also negatively affected. About 2/3 of the problems identified in practice analyses come from the area of organisational design. Doctors and their staff also suffer from this stress, anger and demotivation are the consequences of unresolved organisational deficits.

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Mastering the medical mindshift: Professional practice management is always business-based

Data, facts and instruments on the German health system

What it’s all about

Physicians in private practice have a distant to negative relationship to the term “business management”. Ignorance and prejudice are mainly responsible for this. But this attitude means that important tools that can acutely improve patient care, ensure the flexibility needed for transformation in the medium term and secure the success of the practice in the long term are not used.

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Strategic practice management: Teamwork – The underestimated success factor

Data, facts and instruments on the German health system

What it’s all about

“Alone we can do so little, together we can do so much.” (Helen Keller)

No term is used more frequently in the external presentation of medical practices, e.g. on websites, than the term “team”. But reality shows that in most practices there is no team-based cooperation at all. This has far-reaching negative effects on efficiency, productivity and quality of outcomes.

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