Shortage of medical assistants: Family doctors and specialists in particular must become active

Facts and Figures from the German Health Care System

What is at stake

In view of the shortage of medical assistants, the demand is growing louder to explore and quickly implement all possibilities to increase the attractiveness and appreciation of the profession of medical assistants in the public, since this group of people is one of the supporting pillars of the health system. However, one essential aspect is left out of this justified demand: appreciation by employers.

Weiterlesen „Shortage of medical assistants: Family doctors and specialists in particular must become active“

Dentists: most patient surveys give wrong results

Facts and Figures from the German Health Care System

What it’s all about

In the context of continuous improvement and strategic development of patient care in dental practices, the results of surveys of practice visitors are of central importance. But most analyses deliver false results. A 6-pillar concept helps to avoid this.

Weiterlesen „Dentists: most patient surveys give wrong results“

Key performance analysis of self-pay services: What they fail at and what GPs and specialists would need to change

Facts and Figures from the German Health Care System

What it’s all about

GPs and specialists use the offer of self-pay services to secure or expand their entrepreneurial freedom and to increase the attractiveness of their practice offer. In practice, however, only two out of ten practice owners who enthusiastically start with self-payer work are also economically successful with this form of offer after the introductory phase.

Weiterlesen „Key performance analysis of self-pay services: What they fail at and what GPs and specialists would need to change“

Schlechter KPI für die Teamarbeit? Auch die Meeting-Qualität ist ursächlich!

Worum es geht

Die Key Performance Indikatoren (KPI) des Führungsbereichs weisen für Arztpraxen aus, dass kaum echte Teams dort arbeiten, sondern lediglich Gruppen. Deren Kollaboration fehlen jedoch wesentliche Aspekte, die die Effizienz und Produktivität der Arbeit gewährleisten. Ein Grund hierfür sind u. a. fehlende oder schlecht umgesetzte Praxisbesprechungen.

Weiterlesen „Schlechter KPI für die Teamarbeit? Auch die Meeting-Qualität ist ursächlich!“

Teamwork in the medical practice: The stumbling blocks

Facts and Figures from the German Health Care System

What it’s all about

Teamwork offers practice owners, staff and patients a multitude of advantages. However, only very few GP and specialist practices have „real“ teams. This article describes which problems of everyday practice lead to this from the perspective of medical assistants and which implications can be derived for practice management.

Weiterlesen „Teamwork in the medical practice: The stumbling blocks“