Data, facts and instruments on the German health system
What it’s all about
The employees are the most important „production factor“ of the medical practice as a service provider. They not only play a central role in the medical care of patients, but are also responsible for the atmosphere of care. A decisive part of the quality and efficiency of a medical practice depends on the know-how, the skills and above all the commitment of the staff. However, the management mentality that has prevailed in medical practices up to now does not do justice to this importance.
Weiterlesen „Managing the medical mindshift: „Trust and track“ instead of „command and control““ →