Digitisation of GP and specialist practices: The curse of inaction

Data, facts and instruments on the German health system

What it’s all about

The current plans of the Federal Ministry of Health for the digitalisation of the health care system will put many GPs and specialists under pressure. The reason for this will not be the digitisation itself and possible mishaps, but the misalignment of the practice’s internal processes.

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Teamwork: These insights are essential to the success of a medical practice

Data, facts and instruments on the German health system

What it’s all about

Apart from a smoothly functioning organisation, probably the most important factor for the success of a medical practice is that the medical assistants work together as a team. Unfortunately, however, this setting is only found in very few practices.

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Digital offerings for patients: Primary care physicians and specialists underestimate the requirements

Data, facts and instruments on the German health system

What it’s all about

To answer the question of why general practitioners and specialists tend to be reluctant to engage with the topic of “digitization,” it is also crucial to consider the fact that practice owners significantly underestimate their patients’ interest in digital offerings and services.

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Digitization of the medical practice: Success factor asynchronous patient communication

Data, facts and instruments on the German health system

What it’s all about

The transformation of work in medical practices is predominantly associated with tools and software solutions. However, efficiency and productivity only emerge when these are combined with adapted processes. One example is asynchronous patient communication.

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Medical practice management: Looking to the future with the benchmarking method

Data, facts and instruments on the German health system

What it’s all about

The “secret” of sustainably successful medical practices lies in their stable relationships with patients and in their proactive energy within the business. Owners of such practices succeed in fully activating the potential of their staff and productively inspiring them for the practice’s goals.

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Digitisation of the medical practice: Doctors and medical assistants have different perspectives

Data, facts and instruments on the German health system

What it’s all about

The implementation and benefits of digitisation depend primarily on concrete and systematic action, not only in medical practices. However, the prerequisite for this is always a positive willingness. In GP and specialist practices, the picture is divided with regard to the latter aspect.

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