Facts and figures on the German health care system
What it is all about
In its online edition of 13.04.2022, the Ärzte Zeitung reported on the pilot project „LongProf“, which aims to support and promote the personal development of doctors. Topics include dealing with one’s own mistakes or one’s own positioning between patient care and economic aspects. The goal is to integrate this aspect into medical training after an evaluation. Among other things, this would also solve a central problem of outpatient practice management.
Leadership desert medical practice
The Leadership Materialisation Score (LMS, use of leadership instruments in comparison to the best practice standard) in GP and specialist practices currently amounts to 40% (optimum: 100%), the Leadership Impact Score (LIS, employee satisfaction in relation to requirements, optimum: 100%) to 36%. At the same time, two-thirds of the practice owners are of the opinion that they manage their staff well, but only 20% of the MFAs see it the same way.
What medical assistants criticise
The main things mentioned as „lowlights“ are:
- criticism-heavy side communication with reprimands in the presence of patients,
- lack of recognition of work performance
- lack of interest on the part of the practice owners in the ideas and suggestions of the female staff,
- no formulation of work goals and standards that could provide orientation,
- little agreement,
- constantly changing priorities for the same issues,
- authoritarian decision-making,
- no team support.
Most medical assistants have adapted to the situations in their practices, try to make their working day as bearable as possible and concentrate on providing the best possible care for their patients. In this context, with a few measures and more leadership know-how of the medical staff, a real productivity boost could be achieved in most practices, to the benefit of all. The project could lay an important foundation for this.
How good is your practice management in general?
Staff management is only one component of professional practice work. GPs and specialists who would like to obtain an overall view of the quality of work in their practice and identify as yet unused opportunities for improvement can use the Practice Management Comparison© for this purpose. It is available in our shop
or ask your medical or pharmaceutical sales representative to offer the system in cooperation with us.